macha
Use Macha AI to provide your customers with an amazing support experience they deserve, tailored for Zendesk teams and Shopify stores.
macha
Use Macha AI to provide your customers with an amazing support experience they deserve, tailored for Zendesk teams and Shopify stores.
macha Product Information
What is macha?
Macha offers an AI-powered platform designed to enhance customer support experiences. It integrates seamlessly with Zendesk and Shopify, ensuring that customers receive prompt and accurate assistance. The platform can ingest product data quickly and offers automated, intelligent responses to customer queries, reducing the strain on human support agents. Ideal for e-commerce stores seeking efficiency and improved customer satisfaction.
Who will use macha?
- E-commerce businesses
- Shopify stores
- Zendesk teams
- Customer support agents
How to use the macha?
- Step1: Sign up on the Macha platform.
- Step2: Integrate your Shopify store or Zendesk account.
- Step3: Configure the AI settings as per your business needs.
- Step4: Upload your product data or allow the AI to ingest data automatically.
- Step5: Monitor and manage AI interactions through the dashboard.
Platform
- web
macha's Core Features & Benefits
The Core Features of macha
- Seamless integration with Shopify and Zendesk
- Automated customer support
- Data ingestion from Shopify URLs
- Configurable AI settings
- Dashboard for monitoring interactions
The Benefits of macha
- Enhanced customer experience
- Reduced workload for human agents
- Faster response times
- Improved accuracy in support
- Scalable support operations
macha's Main Use Cases & Applications
- E-commerce customer support
- Automated response to common queries
- Product data management
- Integration with existing support systems
FAQs of macha
macha Company Information
- Website: https://getmacha.com
- Company Name: Macha
- Support Email: NA
- Facebook: NA
- X(Twitter): NA
- YouTube: NA
- Instagram: NA
- Tiktok: NA
- LinkedIn: https://in.linkedin.com/company/getmacha
Analytic of macha
Visit Over Time
Monthly Visits
2.3k
Avg Visit Duration
00:00:02
Page Per Visit
1.20
Bounce Rate
41.38%
May 2024 - Jul 2024 All Traffic
Geography
Top 4 Regions
United States
72.08%
United Kingdom
13.89%
Australia
10.15%
India
3.88%
May 2024 - Jul 2024 Worldwide Desktop Only
Traffic Sources Traffic Sources
Search
85.39%
Direct
9.64%
Referrals
3.22%
Social
1.16%
Paid Referrals
0.22%
Mail
0.06%
May 2024 - Jul 2024 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| what agents with ceo of shopify use to train | 70 | $ -- |
| macha ai | -- | $ -- |
macha's Main Competitors and alternatives?
- Gorgias
- Re:amaze
- Tidio
- Help Scout
How to install?
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