Luminous CRM is a powerful WhatsApp engagement platform designed to transform the way businesses interact with their customers. Built on the Official WhatsApp Business API, it facilitates marketing, commerce, and support by offering tools for bulk messaging, intelligent audience targeting, and real-time chat management. Users can enhance their workflows with seamless integrations, ensuring efficient and effective communication.

Who will use Luminous CRM?

Marketing Agencies
E-commerce Businesses
Healthcare Providers
Educational Institutions

How to use the Luminous CRM ?

Step1: Sign up on the Luminous CRM website to create an account.
Step2: Connect your WhatsApp Business account within the Luminous CRM platform.
Step3: Integrate with other applications or CRMs as needed.
Step4: Segment your audience for targeted messaging.
Step5: Start creating automated message templates and campaigns.
Step6: Use the live chat feature to engage with customers in real-time.
Step7: Analyze engagement and performance metrics to refine your approach.

Platform

Luminous CRM's Core Features & Benefits

The Core Features of Luminous CRM

WhatsApp Business API integration
Automated Messaging
Live Chat Management
Audience Segmentation
Seamless Integrations

The Benefits of Luminous CRM

Enhanced Customer Engagement
Streamlined Communication
Improved Workflow Efficiency
Targeted Marketing Campaigns
Real-Time Support and Interaction

Luminous CRM's Main Use Cases & Applications

Marketing Campaigns
Customer Support
Order Tracking
Reminder Notifications

FAQs of Luminous CRM's

What is Luminous CRM?

Luminous CRM is a WhatsApp engagement platform integrating with the WhatsApp Business API for marketing, commerce, and customer support.

How do I get started with Luminous CRM?

Sign up on the Luminous CRM website, connect your WhatsApp Business account, and start configuring your messaging templates and campaigns.

What platforms does Luminous CRM support?

Luminous CRM is available as a web-based platform.

Can I integrate Luminous CRM with other applications?

Yes, Luminous CRM offers seamless integrations with various applications and CRMs.

What are the key features of Luminous CRM?

Key features include WhatsApp API integration, automated messaging, live chat management, audience segmentation, and seamless integrations.

Who can benefit from using Luminous CRM?

Marketing agencies, e-commerce businesses, healthcare providers, and educational institutions can greatly benefit from using Luminous CRM.

Is there a limit to the number of messages I can send?

Luminous CRM allows for bulk messaging; however, specific limits or quotas may apply based on your subscription plan.

How does Luminous CRM improve customer engagement?

By enabling targeted messaging, real-time support through live chat, and automated workflows, Luminous CRM enhances overall customer engagement.

Does Luminous CRM provide analytics?

Yes, Luminous CRM provides detailed analytics to help you measure engagement and campaign performance.

What kind of customer support is available?

Luminous CRM offers customer support via its official website, including a comprehensive FAQ section and direct support options.

Luminous CRM Company Information

Website: https://luminouscrm.com
Company Name: Luminous CRM
Support Email: support@luminouscrm.com
Facebook: NA
X(Twitter): NA
YouTube: NA
Instagram: NA
Tiktok: NA
LinkedIn: https://ug.linkedin.com/company/luminouscrm?trk=similar-pages

Analytic of Luminous CRM

Visit Over Time

Monthly Visits

7.8k

Avg.Visit Duration

00:16:18

Page per Visit

16.05

Bounce Rate

16.35%

Apr 2024 - Jun 2024 All Traffic

Geography

Top 1 Regions

Uganda

100%

Apr 2024 - Jun 2024 Worldwide Desktop Only

Traffic Sources

0.45%

Direct

0.43%

Referrals

0.06%

Social

0.04%

Paid Referrals

0.01%

Mail

Apr 2024 - Jun 2024 Desktop Only

Luminous CRM's Main Competitors and alternatives?

Twilio
MessageBird
Zendesk
HubSpot
Intercom