- Ticketing
- Live chat
- Knowledgebase
- Customer Portal
- Contact forms
- Automation rules
- Integrations
- Multiple language support
- AI Answer Assistant
- AI Chatbot
LiveAgent
0
LiveAgent offers AI-driven customer service solutions that streamline communication across email, chat, phone, and social media, enhancing customer engagement and satisfaction.
Customer Service
Social Media
#customer support
#live chat software
#help desk solution
#multi-channel support
#AI Chat assistance
#ticketing system
#call center management
#social media integration
#improve response time
#Customer Interaction
#enhance user experience
#support team efficiency
#automated replies
#knowledge base management
#Customer Satisfaction
#communication tools
#Online Support
#customer query resolution
#real-time chat support
#service improvement
...
Promote this Tool
Update this Tool
LiveAgent offers AI-driven customer service solutions that streamline communication across email, chat, phone, and social media, enhancing customer engagement and satisfaction.
Customer Service
Social Media
#customer support
#live chat software
#help desk solution
#multi-channel support
#AI Chat assistance
#ticketing system
#call center management
#social media integration
#improve response time
#Customer Interaction
#enhance user experience
#support team efficiency
#automated replies
#knowledge base management
#Customer Satisfaction
#communication tools
#Online Support
#customer query resolution
#real-time chat support
#service improvement
...
Featured
What is LiveAgent?
LiveAgent is an AI-assisted customer support platform designed to consolidate all customer communications into one interface. It offers live chat, email, call tracking, social media integration, and a comprehensive help desk solution. The AI capabilities assist support agents in resolving customer queries faster by suggesting automated replies and categorizing tickets. This ensures higher efficiency in handling customer issues, improves response times, and enhances overall user experience.
Who will use LiveAgent?
- Customer service representatives
- Small to medium-sized businesses
- E-commerce platforms
- Support teams
- Marketing teams
How to use the LiveAgent?
- Step1: Sign up for a LiveAgent account.
- Step2: Integrate your communication channels (like email, chat).
- Step3: Customize your help desk settings.
- Step4: Train your AI agent with FAQs and common queries.
- Step5: Monitor and analyze incoming requests.
- Step6: Utilize AI suggestions to respond faster.
Platform
- web
- mac
- windows
- ios
- android
LiveAgent's Core Features & Benefits
The Core Features
- Live chat support
- Multi-channel ticketing system
- Call center support
- Social media integration
- Knowledge base and FAQ management
The Benefits
- Improved response times
- Holistic view of customer interactions
- Enhanced customer satisfaction
- Increased efficiency for support teams
- Streamlined communications
LiveAgent's Main Use Cases & Applications
- Managing customer inquiries effectively
- Integrating all communication streams into one platform
- Enhancing customer engagement through live chat
- Utilizing AI to improve ticket resolution times
LiveAgent's Pros & Cons
The Pros
Comprehensive omnichannel customer service platform with over 130 ticketing features.
Fastest implementation software according to customer reviews and awards.
AI chatbot integration to automate and streamline customer interactions.
Offers a built-in call center with advanced call management features.
200+ integrations with popular business tools and platforms.
Customization options including templates and knowledge base articles.
Offers 24/7 customer support and a no setup fee policy.
The Cons
No indication of open source availability which limits customization and transparency.
No explicit mobile app links found for Google Play or Apple App Store.
May have a learning curve due to extensive features and integrations.
Pricing details need to be checked on the website for suitability to small businesses.
LiveAgent's Pricing
| Has free plan | YES |
|---|---|
| Free trial details | 30-day free trial with a company email, no credit card required |
| Pricing model | Free Trial |
| Is credit card required | No |
| Paid from | 9 USD |
| Has lifetime plan | No |
| Billing frequency | Monthly |
Details of Pricing Plan
Smallbusiness
9 USDMediumbusiness
24 USD- Everything in Small plan
- Call center & IVR
- Time Rules
- Reports
- Proactive chat invitations
- Agent ratings
- Sound configuration
- Service levels (SLA)
Largebusiness
39 USD- Everything in Medium plan
- SSO
- Custom roles
- Time tracking & Audit log
- Viber
Enterprise
59 USD- Everything in Large plan
- Almost unlimited
- Dedicated account manager
- Priority support
- Assisted channels integration
- Branding Free
- Custom billing setup
- Service review call and reports
- Scheduled release management
Discount:Limited offer prices with annual billing
For the latest prices, please visit: https://www.liveagent.com/pricing/FAQs of LiveAgent
LiveAgent Company Information
Analytic of LiveAgent
Visit Over Time
Monthly Visits
197.1k
Avg Visit Duration
00:00:37
Page Per Visit
1.87
Bounce Rate
45.92%
Aug 2025 - Oct 2025 All Traffic
Geography
Top 5 Regions
United States
12.7%
India
5.83%
Russia
5.36%
United Kingdom
2.68%
Vietnam
2.23%
Aug 2025 - Oct 2025 Worldwide Desktop Only
Traffic Sources
Search
55.95%
Direct
31.59%
Referrals
8.92%
Social
2.59%
Paid Referrals
0.82%
Mail
0.13%
Aug 2025 - Oct 2025 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| liveagent | 4.1k | $ 22.88 |
| discord support | 147.9k | $ 0.94 |
| live agent | 3.2k | $ 24.14 |
| zendesk | 389.0k | $ 17.94 |
| canvas | 6648.7k | $ 0.72 |
LiveAgent Reviews
5/5
LiveAgent's Main Competitors and alternatives?
- Zendesk
- Freshdesk
- Intercom
You may also like:
Cli3nts is an AI-powered LinkedIn agent automating engagement, prospecting, and content creation.
Twig is an AI agent that assists with personalized content creation and data-driven insights.
Host.AI specializes in enhancing customer interactions and automating responses.
Flow XO streamlines customer interactions through powerful chatbot automation and workflow management.
Infinitus is an AI agent that streamlines customer support and automates responses.
Miah's AI provides personalized assistance with dynamic conversation capabilities.
ServiceNow AI Agent automates tasks and enhances user experience with intelligent responses.
DeepSeek-R1 is an advanced AI chat agent for intelligent responses.
Flowith is a canvas-based agentic workspace which offers free 🍌Nano Banana Pro and other effective models...
Privacera empowers organizations to manage data access and compliance effectively.
Megan is an AI agent that automates tasks like scheduling and reminders to enhance personal productivity.
Pear AI is an intelligent assistant designed for customer support automation.
AutoX is a powerful AI agent for autonomous vehicle technology, enhancing driving experiences through advanced AI solutions.
Interface.ai empowers customer interactions with intelligent conversational agents.
ProAgents is an AI agent designed for real estate professionals, streamlining communication and property management.
Grimly AI is a powerful AI agent designed for intuitive chatbot interactions.
Oxipit.ai offers AI-based medical imaging insights for radiologists.
Outcall AI is a personalized assistant for scheduling and managing meetings effortlessly.
Refly.AI empowers non-technical creators to automate workflows using natural language and a visual canvas.
ThumbGenie is an AI image generation tool designed for creating high-quality thumbnails instantly.
A no-code AI agent platform for building, training, and deploying task-oriented chatbots with API integrations.
An AI agent that fetches, processes, and delivers trending Reddit news using MCP pipelines and ADK integration.
CLI tool using GPT to generate, schedule, and publish posts on Twitter, Reddit, Mastodon, and more.
Mem0 is an AI agent designed for intuitive organization and memory enhancement.
A standardized protocol enabling AI agents to exchange structured messages for real-time coordinated multi-agent interactions.
AI system that generates, schedules, and automates social media content and engagement across multiple platforms.
An AI agent leveraging Google ADK to generate, edit, and auto-publish YouTube Shorts from text prompts.
GPT-Instagram automates Instagram comments, direct messages, and active presence using ChatGPT-driven AI interactions.
AI-powered comment management tool for Facebook & Instagram.
AI-powered lead generation for businesses to connect with ready-to-buy clients.
Top Social Tools offers social media marketing tools for research, growth, reach, and engagement.
Effortlessly generate unique and engaging social media bios with AI-powered customization options.