Improve contact center performance with Level AI's real-time analytics and insights. Automate QA and enhance customer satisfaction with our AI solutions.
Improve contact center performance with Level AI's real-time analytics and insights. Automate QA and enhance customer satisfaction with our AI solutions.
Level AI uses advanced AI and semantic intelligence to analyze customer interactions in real-time, providing actionable insights and analytics for improved contact center performance. The platform offers features like call disposition automation, QA-GPT for automated quality assurance, and Voice of the Customer insights. It integrates seamlessly with existing customer service tools and provides deep analytics to help businesses enhance customer satisfaction and operational efficiency.
Who will use Level AI?
Contact Center Managers
QA Teams
Customer Service Teams
Customer Experience Leaders
How to use the Level AI ?
Step1: Sign up for a Level AI account through their website.
Step2: Integrate Level AI with your existing customer service tools.
Step3: Configure your custom scorecards and QA parameters.
Step4: Use the real-time analytics dashboard to monitor performance.
Step5: Leverage AI-generated insights to optimize operations and improve customer satisfaction.
Platform
web
Level AI's Core Features & Benefits
The Core Features of Level AI
Real-time Analytics
Call Disposition
QA-GPT
Voice of the Customer Insights
Semantic Intelligence
The Benefits of Level AI
Enhanced Customer Satisfaction
Automated Quality Assurance
Improved Operational Efficiency
Deep Performance Analytics
Level AI's Main Use Cases & Applications
Improving Customer Service QA
Enhancing CX through Real-time Insights
Automating Call Dispositions
Gaining Voice of the Customer Insights
FAQs of Level AI's
Who can benefit from using Level AI?
Contact center managers, QA teams, customer service teams, and customer experience leaders can benefit from using Level AI.
What is Level AI?
Level AI is an AI-powered platform that provides real-time analytics and insights for contact centers.
How does Level AI improve contact center performance?
Level AI leverages semantic intelligence to analyze customer interactions, providing actionable insights and automating quality assurance.
What features does Level AI offer?
Core features include real-time analytics, call disposition automation, QA-GPT, and Voice of the Customer insights.
Can Level AI integrate with existing tools?
Yes, Level AI integrates seamlessly with various customer service platforms and tools.
What type of data can Level AI analyze?
Level AI can analyze unstructured data such as phone calls, emails, social media posts, and customer reviews.
Is there a demo available?
Yes, you can request a demo through the Level AI website.
What are the main benefits of using Level AI?
The main benefits include enhanced customer satisfaction, automated quality assurance, and improved operational efficiency.
Does Level AI support multilingual capabilities?
Yes, Level AI offers multilingual support for analyzing customer interactions.
How can I contact Level AI support?
You can reach out to Level AI support through their website or via the support email provided.