Improve contact center performance with Level AI's real-time analytics and insights. Automate QA and enhance customer satisfaction with our AI solutions.
Jul 12 2024
Level AI

Level AI

Level AI
Improve contact center performance with Level AI's real-time analytics and insights. Automate QA and enhance customer satisfaction with our AI solutions.
Jul 12 2024

Level AI Product Information

What is Level AI?

Level AI uses advanced AI and semantic intelligence to analyze customer interactions in real-time, providing actionable insights and analytics for improved contact center performance. The platform offers features like call disposition automation, QA-GPT for automated quality assurance, and Voice of the Customer insights. It integrates seamlessly with existing customer service tools and provides deep analytics to help businesses enhance customer satisfaction and operational efficiency.

Who will use Level AI?

  • Contact Center Managers
  • QA Teams
  • Customer Service Teams
  • Customer Experience Leaders

How to use the Level AI ?

  • Step1: Sign up for a Level AI account through their website.
  • Step2: Integrate Level AI with your existing customer service tools.
  • Step3: Configure your custom scorecards and QA parameters.
  • Step4: Use the real-time analytics dashboard to monitor performance.
  • Step5: Leverage AI-generated insights to optimize operations and improve customer satisfaction.

Platform

  • web

Level AI's Core Features & Benefits

The Core Features of Level AI
  • Real-time Analytics
  • Call Disposition
  • QA-GPT
  • Voice of the Customer Insights
  • Semantic Intelligence
The Benefits of Level AI
  • Enhanced Customer Satisfaction
  • Automated Quality Assurance
  • Improved Operational Efficiency
  • Deep Performance Analytics

Level AI's Main Use Cases & Applications

  • Improving Customer Service QA
  • Enhancing CX through Real-time Insights
  • Automating Call Dispositions
  • Gaining Voice of the Customer Insights

FAQs of Level AI's

Who can benefit from using Level AI?

Contact center managers, QA teams, customer service teams, and customer experience leaders can benefit from using Level AI.

What is Level AI?

Level AI is an AI-powered platform that provides real-time analytics and insights for contact centers.

How does Level AI improve contact center performance?

Level AI leverages semantic intelligence to analyze customer interactions, providing actionable insights and automating quality assurance.

What features does Level AI offer?

Core features include real-time analytics, call disposition automation, QA-GPT, and Voice of the Customer insights.

Can Level AI integrate with existing tools?

Yes, Level AI integrates seamlessly with various customer service platforms and tools.

What type of data can Level AI analyze?

Level AI can analyze unstructured data such as phone calls, emails, social media posts, and customer reviews.

Is there a demo available?

Yes, you can request a demo through the Level AI website.

What are the main benefits of using Level AI?

The main benefits include enhanced customer satisfaction, automated quality assurance, and improved operational efficiency.

Does Level AI support multilingual capabilities?

Yes, Level AI offers multilingual support for analyzing customer interactions.

How can I contact Level AI support?

You can reach out to Level AI support through their website or via the support email provided.

Level AI Company Information

  • Website: https://thelevel.ai
  • Company Name: Level AI
  • Support Email: security@thelevel.ai
  • Facebook: https://www.facebook.com/thelevelai
  • X(Twitter): NA
  • YouTube: NA
  • Instagram: NA
  • Tiktok: NA
  • LinkedIn: https://www.linkedin.com/company/level-ai

Analytic of Level AI

Visit Over Time

Monthly Visits
19.7k
Avg.Visit Duration
00:00:44
Page per Visit
2.99
Bounce Rate
43.42%
Apr 2024 - Jun 2024 All Traffic

Geography

Top 5 Regions
United States
56.19%
India
15.25%
United Kingdom
7.9%
Germany
3.83%
Netherlands
3.68%
Apr 2024 - Jun 2024 Worldwide Desktop Only

Traffic Sources

Direct
0.49%
Search
0.42%
Referrals
0.07%
Social
0.02%
Paid Referrals
0%
Mail
0%
Apr 2024 - Jun 2024 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
level ai3.2k $ 4.67
levelai careers50 $ --
level ai gpt agent50 $ --
levelai440 $ 5.56
quality assurance job description4.5k $ 0.44

Level AI's Main Competitors and alternatives?

  • Observe.ai
  • CallMiner
  • Five9
  • Twilio