Lang.ai provides a no-code platform that enables customer support teams to build and manage AI models for automating actions based on customer conversations. This helps businesses generate valuable insights in real-time.
Lang.ai provides a no-code platform that enables customer support teams to build and manage AI models for automating actions based on customer conversations. This helps businesses generate valuable insights in real-time.
Lang.ai is a no-code service automation platform designed to empower customer support and CX teams. It allows users to build and control AI workflows for automating tasks such as tagging, prioritization, and routing of support tickets. Lang.ai uses real-time data to discover patterns and provide actionable insights, enabling businesses to make better decisions and improve customer experience.
Who will use lang.ai?
Customer support teams
Customer experience (CX) managers
Product teams
Business analysts
AI and machine learning enthusiasts
How to use the lang.ai?
Step1: Sign up for an account on Lang.ai
Step2: Connect your customer service platform with Lang.ai
Step3: Upload historical text data to train the AI models
Step4: Configure the AI workflows according to your business needs
Step5: Monitor real-time insights and adjust the models as necessary
Step6: Implement the AI-driven actions in your daily operations
Platform
web
lang.ai's Core Features & Benefits
The Core Features of lang.ai
No-code AI model building
Real-time data analysis
Automated tagging and prioritization
Actionable CX insights
Customizable workflows
The Benefits of lang.ai
Improves efficiency of customer support
Provides data-driven decision making
Reduces manual tasks
Enhances customer experience
Scales with business needs
lang.ai's Main Use Cases & Applications
Automating support ticket tagging
Prioritizing customer inquiries
Generating insights from customer conversations
Routing tickets to relevant departments
Identifying and responding to customer needs quickly
FAQs of lang.ai
What is Lang.ai?
Lang.ai is a no-code service automation platform that empowers customer support teams to build AI models for automating tasks and generating CX insights.
How can Lang.ai improve my customer support?
Lang.ai automates repetitive tasks like tagging and prioritizing tickets, enabling your support team to focus on resolving issues faster and more efficiently.
Is technical expertise required to use Lang.ai?
No, Lang.ai is designed as a no-code platform, making it accessible for users without technical expertise to build and manage AI workflows.
What kind of data does Lang.ai analyze?
Lang.ai analyzes text data from customer conversations to provide actionable insights and automate tasks.
Can Lang.ai integrate with my current customer service platform?
Yes, Lang.ai offers connectors to integrate seamlessly with your existing customer service platforms.
How long does it take to set up Lang.ai?
Setting up Lang.ai is quick and straightforward. You can start building AI models and generating insights within minutes after integration.
Does Lang.ai support multiple languages?
Yes, Lang.ai can process and analyze text data in multiple languages, making it suitable for global businesses.
What kind of support does Lang.ai offer?
Lang.ai provides comprehensive support, including onboarding, training, and ongoing customer support to ensure successful implementation and use.
Can I customize the AI workflows in Lang.ai?
Yes, Lang.ai offers customizable workflows that can be tailored to meet the specific needs of your business.
Is there a free trial available for Lang.ai?
Yes, Lang.ai offers a free trial allowing you to explore and test its features before committing to a subscription.