Lang.ai provides a no-code platform that enables customer support teams to build and manage AI models for automating actions based on customer conversations. This helps businesses generate valuable insights in real-time.
Added on:
Social & Email:
Platform:
Jul 05 2024
lang.ai

lang.ai

lang.ai
Lang.ai provides a no-code platform that enables customer support teams to build and manage AI models for automating actions based on customer conversations. This helps businesses generate valuable insights in real-time.
Added on:
Social & Email:
Platform:
Jul 05 2024

lang.ai Product Information

What is lang.ai?

Lang.ai is a no-code service automation platform designed to empower customer support and CX teams. It allows users to build and control AI workflows for automating tasks such as tagging, prioritization, and routing of support tickets. Lang.ai uses real-time data to discover patterns and provide actionable insights, enabling businesses to make better decisions and improve customer experience.

Who will use lang.ai?

  • Customer support teams
  • Customer experience (CX) managers
  • Product teams
  • Business analysts
  • AI and machine learning enthusiasts

How to use the lang.ai?

  • Step1: Sign up for an account on Lang.ai
  • Step2: Connect your customer service platform with Lang.ai
  • Step3: Upload historical text data to train the AI models
  • Step4: Configure the AI workflows according to your business needs
  • Step5: Monitor real-time insights and adjust the models as necessary
  • Step6: Implement the AI-driven actions in your daily operations

Platform

  • web

lang.ai's Core Features & Benefits

The Core Features of lang.ai
  • No-code AI model building
  • Real-time data analysis
  • Automated tagging and prioritization
  • Actionable CX insights
  • Customizable workflows
The Benefits of lang.ai
  • Improves efficiency of customer support
  • Provides data-driven decision making
  • Reduces manual tasks
  • Enhances customer experience
  • Scales with business needs

lang.ai's Main Use Cases & Applications

  • Automating support ticket tagging
  • Prioritizing customer inquiries
  • Generating insights from customer conversations
  • Routing tickets to relevant departments
  • Identifying and responding to customer needs quickly

FAQs of lang.ai

What is Lang.ai?

Lang.ai is a no-code service automation platform that empowers customer support teams to build AI models for automating tasks and generating CX insights.

How can Lang.ai improve my customer support?

Lang.ai automates repetitive tasks like tagging and prioritizing tickets, enabling your support team to focus on resolving issues faster and more efficiently.

Is technical expertise required to use Lang.ai?

No, Lang.ai is designed as a no-code platform, making it accessible for users without technical expertise to build and manage AI workflows.

What kind of data does Lang.ai analyze?

Lang.ai analyzes text data from customer conversations to provide actionable insights and automate tasks.

Can Lang.ai integrate with my current customer service platform?

Yes, Lang.ai offers connectors to integrate seamlessly with your existing customer service platforms.

How long does it take to set up Lang.ai?

Setting up Lang.ai is quick and straightforward. You can start building AI models and generating insights within minutes after integration.

Does Lang.ai support multiple languages?

Yes, Lang.ai can process and analyze text data in multiple languages, making it suitable for global businesses.

What kind of support does Lang.ai offer?

Lang.ai provides comprehensive support, including onboarding, training, and ongoing customer support to ensure successful implementation and use.

Can I customize the AI workflows in Lang.ai?

Yes, Lang.ai offers customizable workflows that can be tailored to meet the specific needs of your business.

Is there a free trial available for Lang.ai?

Yes, Lang.ai offers a free trial allowing you to explore and test its features before committing to a subscription.

lang.ai Company Information

  • Website: https://www.lang.ai
  • Company Name: LANG AI SL
  • Support Email: NA
  • Facebook: NA
  • X(Twitter): NA
  • YouTube: NA
  • Instagram: NA
  • Tiktok: NA
  • LinkedIn: https://www.linkedin.com/company/lang-ai

Analytic of lang.ai

Visit Over Time

Monthly Visits
3.3k
Avg Visit Duration
00:00:43
Page Per Visit
2.07
Bounce Rate
41.79%
May 2024 - Jul 2024 All Traffic

Geography

Top 5 Regions
United States
66.37%
India
14.98%
Canada
8.12%
Spain
6.95%
Japan
2.46%
May 2024 - Jul 2024 Worldwide Desktop Only

Traffic Sources Traffic Sources

Search
46.39%
Direct
42.27%
Referrals
6.88%
Social
3.84%
Paid Referrals
0.46%
Mail
0.07%
May 2024 - Jul 2024 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
resuable apifeatures handle factory nodejs mongodb70 $ --
lang ai770 $ --
langchain careers1.4k $ --
langchain hipaa compliance40 $ --
testbase golang50 $ --

lang.ai's Main Competitors and alternatives?

  • Zendesk
  • Freshdesk
  • Kustomer
  • Intercom
  • Helpshift

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