kapturecrm.com
Kapture CRM is a SaaS-based customer support automation platform designed to streamline customer service operations. It integrates with various tools, enhancing customer insights and experience.
kapturecrm.com
Kapture CRM is a SaaS-based customer support automation platform designed to streamline customer service operations. It integrates with various tools, enhancing customer insights and experience.
kapturecrm.com Product Information
What is kapturecrm.com?
Kapture CRM is an advanced customer support automation platform that leverages modern technologies such as AI, machine learning, and NLP to provide seamless customer service. It offers integrated tools for managing interactions across multiple channels, dynamic FAQs, and AI-powered chatbots, enabling companies to deliver faster and more efficient support. It focuses on providing industry-specific solutions, centralizing support operations, and reducing back-and-forth interactions.
Who will use kapturecrm.com?
- Customer Support Teams
- Sales Teams
- Field Service Agents
- Retailers
- Enterprises seeking Customer Support Automation
How to use the kapturecrm.com?
- step1: Sign up for Kapture CRM through their website.
- step2: Customize your CRM dashboard based on your business needs.
- step3: Integrate Kapture with your existing tools and platforms.
- step4: Configure workflows and set up automated responses.
- step5: Use Kapture's AI-powered features to handle customer queries.
- step6: Monitor customer interactions and generate reports for insights.
Platform
- web
- ios
- android
kapturecrm.com's Core Features & Benefits
The Core Features of kapturecrm.com
- AI-powered chatbots
- Omnichannel ticket management
- Knowledge base
- Dynamic FAQs
- Order generation tools
- Custom workflows and approvals
- API integrations
- Reporting tools
The Benefits of kapturecrm.com
- Enhanced customer experience
- Centralized support operations
- Quick access to customer insights
- Reduced order processing time
- Efficient customer interaction management
- Tailored, industry-specific solutions
kapturecrm.com's Main Use Cases & Applications
- Managing customer interactions in contact centers.
- Streamlining field service operations.
- Enhancing retail sales through better product management.
- Automating tickets and responses for improved support.
- Providing self-service options for customers.
FAQs of kapturecrm.com
kapturecrm.com Company Information
- Website: https://kapturecrm.com
- Company Name: Kapture CRM
- Support Email: sales@kapturecrm.com
- Facebook: https://www.facebook.com/Kapture-CX-114587648597221/
- X(Twitter): https://twitter.com/kapturecrm
- YouTube: https://www.youtube.com/channel/UCwn48cxKL8wwuJYf2CVWsnQ
- Instagram: https://www.instagram.com/kapture_crm/
- Tiktok: NA
- LinkedIn: https://www.linkedin.com/company/kapturecrm/
Analytic of kapturecrm.com
Visit Over Time
Monthly Visits
369.1k
Avg Visit Duration
00:22:30
Page Per Visit
12.91
Bounce Rate
18.60%
May 2024 - Jul 2024 All Traffic
Geography
Top 5 Regions
India
95.85%
Malaysia
2.84%
Indonesia
0.67%
United States
0.5%
United Kingdom
0.06%
May 2024 - Jul 2024 Worldwide Desktop Only
Traffic Sources Traffic Sources
Direct
53.92%
Search
35.79%
Referrals
8.75%
Social
1.33%
Mail
0.12%
Paid Referrals
0.04%
May 2024 - Jul 2024 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| improved patient outcomes: one realizes that there is strength in getting everyone with experience in patient care to come together to work as a single team | -- | $ -- |
| common pain points for hotel sectors | 90 | $ -- |
| how to identify customer needs and expectations | 190 | $ -- |
| omnichannel crm | 490 | $ 2.68 |
| decision making contact centre | -- | $ -- |
kapturecrm.com's Main Competitors and alternatives?
- Zendesk
- Freshdesk
- Salesforce Service Cloud
- HubSpot Service Hub
- Zoho Desk
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