Gupshup is a conversational messaging platform that enables businesses to build AI-powered chatbots for customer acquisition, marketing, commerce, and support, aiming to enhance customer engagement and lifetime value.
Added on:
Social & Email:
Platform:
Jul 01 2024
Gupshup

Gupshup

Gupshup
Gupshup is a conversational messaging platform that enables businesses to build AI-powered chatbots for customer acquisition, marketing, commerce, and support, aiming to enhance customer engagement and lifetime value.
Added on:
Social & Email:
Platform:
Jul 01 2024

Gupshup Product Information

What is Gupshup?

Gupshup provides a robust conversational messaging platform that empowers businesses to create AI-driven chatbots for various applications like customer acquisition, marketing, commerce, and support. The platform supports multiple channels, enabling companies to maximize customer engagement and improve customer lifetime value while reducing operational costs. With its comprehensive suite of tools, Gupshup helps businesses streamline communication, automate key processes, and enhance customer experiences through intelligent conversations.

Who will use Gupshup?

  • Businesses
  • Marketers
  • Customer Support Teams
  • E-commerce Companies
  • Developers

How to use the Gupshup?

  • Step1: Sign up on the Gupshup website.
  • Step2: Choose a messaging channel from the available options.
  • Step3: Use Gupshup’s API to build and deploy your chatbot.
  • Step4: Customize chatbot workflows to suit your business needs.
  • Step5: Monitor and analyze chatbot performance using dashboards.
  • Step6: Iterate and improve chatbot functionalities based on insights.

Platform

  • web
  • mac
  • windows
  • ios
  • android

Gupshup's Core Features & Benefits

The Core Features of Gupshup
  • AI-Powered Chatbots
  • Multi-channel Support
  • Customizable Workflows
  • Analytics Dashboard
  • API Integration
The Benefits of Gupshup
  • Improved Customer Engagement
  • Enhanced Operational Efficiency
  • Automated Customer Support
  • Omni-channel Messaging
  • Cost Reduction

Gupshup's Main Use Cases & Applications

  • Customer Support Automation
  • E-commerce Marketing
  • Appointment Scheduling
  • Order and Delivery Tracking
  • Event Registration

FAQs of Gupshup

What is Gupshup?

Gupshup is a conversational messaging platform that offers AI-powered chatbots for businesses to enhance customer engagement across multiple channels.

How does Gupshup work?

Gupshup allows businesses to build and deploy AI-driven chatbots that operate on various messaging channels, automating customer communication and support processes.

What channels does Gupshup support?

Gupshup supports multiple channels, including SMS, WhatsApp, Facebook Messenger, Twitter, Instagram, and more.

Is Gupshup suitable for small businesses?

Yes, Gupshup offers scalable solutions that can be tailored to meet the needs of small, medium, and large enterprises.

Can I integrate Gupshup with my existing CRM?

Yes, Gupshup offers API integration, allowing you to connect it with existing CRM systems and other applications.

What are the pricing options for Gupshup?

Gupshup provides various pricing plans depending on the features and usage requirements. Visit the website for detailed pricing information.

Does Gupshup offer customer support?

Yes, Gupshup provides dedicated customer support to assist with onboarding, troubleshooting, and optimizing the chatbot performance.

How secure is the Gupshup platform?

Gupshup ensures high-level security with data encryption and compliance with industry standards to protect user data and privacy.

Can Gupshup handle transactional messages?

Yes, Gupshup is equipped to handle both promotional and transactional messages, making it versatile for various business needs.

What makes Gupshup different from other messaging platforms?

Gupshup's comprehensive API, multi-channel support, customizable workflows, and powerful analytics set it apart from other messaging platforms.

Gupshup Company Information

  • Website: https://www.gupshup.io
  • Company Name: Webaroo Inc.
  • Support Email: enterprise-support@gupshup.io
  • Facebook: https://www.facebook.com/gupshupbots/
  • X(Twitter): https://twitter.com/gupshup
  • YouTube: https://www.youtube.com/c/gupshupio
  • Instagram: https://www.instagram.com/gupshup.io/
  • Tiktok: NA
  • LinkedIn: https://www.linkedin.com/company/gupshup

Analytic of Gupshup

Visit Over Time

Monthly Visits
575.1k
Avg Visit Duration
00:03:24
Page Per Visit
3.66
Bounce Rate
35.13%
May 2024 - Jul 2024 All Traffic

Geography

Top 5 Regions
India
50.97%
Brazil
14.21%
Mexico
4.51%
Spain
3.57%
United Arab Emirates
3.37%
May 2024 - Jul 2024 Worldwide Desktop Only

Traffic Sources Traffic Sources

Direct
49.55%
Search
43.54%
Referrals
5.16%
Social
1.36%
Paid Referrals
0.32%
Mail
0.08%
May 2024 - Jul 2024 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
gupshup28.4k $ 2.58
gupshup pricing1.5k $ 1.00
whatsapp business api28.3k $ 2.49
partners.gupshup90 $ --
gupshup status280 $ --

Gupshup's Main Competitors and alternatives?

  • Twilio
  • Zendesk
  • Intercom
  • Drift
  • HubSpot

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