- 10 hours/month
- Toll Free or Local Number
- Natural Voice & Dialog
- Template Call Flows & Playbooks
- Live Transfers & Monitoring
- Transcription, Analytics & Reporting
- HIPAA, HITRUST, PCI Level 1
- 100+ Integrations
- Configurable Working Hours
Gridspace offers advanced AI-driven voice technology that transforms customer interactions through speech analytics, call automation, and personalized voice communications.
AI Memory Systems
AI Platforms & Frameworks
Coding Assistance
Decision Support
#speech analytics
#AI customer service
#automated call handling
#real-time speech recognition
#call insights
#customer satisfaction improvements
#Operational Efficiency
#Call Transcription
#voice analysis
#business communication automation
#AI conversation analysis
#customer experience enhancement
#speech data insights
#call management software
#Real-time Analytics
#conversation intelligence
#customer support solutions
#AI-Powered Analytics
#service quality improvement
#voice recognition technology
...
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Gridspace
Gridspace offers advanced AI-driven voice technology that transforms customer interactions through speech analytics, call automation, and personalized voice communications.
AI Memory Systems
AI Platforms & Frameworks
Coding Assistance
Decision Support
#speech analytics
#AI customer service
#automated call handling
#real-time speech recognition
#call insights
#customer satisfaction improvements
#Operational Efficiency
#Call Transcription
#voice analysis
#business communication automation
#AI conversation analysis
#customer experience enhancement
#speech data insights
#call management software
#Real-time Analytics
#conversation intelligence
#customer support solutions
#AI-Powered Analytics
#service quality improvement
#voice recognition technology
...
Featured
What is Gridspace?
Gridspace applies sophisticated AI techniques to analyze speech in real-time, enabling businesses to enhance customer service and operational efficiency. Its capabilities include automated call handling, speech recognition, and analytics to derive valuable insights from conversations. This allows organizations to respond faster to customer needs and improve overall service quality.
Who will use Gridspace?
- Customer Service Managers
- Business Analysts
- Call Center Operators
How to use the Gridspace?
- Step1: Sign up for a Gridspace account.
- Step2: Integrate the API with your existing communication tools.
- Step3: Set up customized speech analytics for your needs.
- Step4: Train the AI with specific keywords and phrases relevant to your business.
- Step5: Monitor calls and utilize insights to improve customer engagement.
Platform
- web
- ios
- android
Gridspace's Core Features & Benefits
The Core Features
- Real-time speech analytics
- Automated call handling
- Speech recognition
- Call transcription
The Benefits
- Improve customer satisfaction
- Increase operational efficiency
- Gain actionable insights from calls
Gridspace's Main Use Cases & Applications
- Customer support optimization
- Sales call analysis
- Market research through conversations
Gridspace's Pros & Cons
The Pros
Handles large-scale voice workflows with over 100k simultaneous calls and chats
High compliance with industry security and privacy standards including PCI DSS, SOC 2, HITRUST, and HIPAA
Provides real-time monitoring, observability, and granular access control for data security
Offers persona-based AI workflows to improve contact center team performance
Elastic scaling and straightforward pricing model for cost management
Develops specialized speech ML models tailored for contact centers
The Cons
No explicit mention of open-source availability
No direct GitHub repository provided
Potentially complex implementation requiring enterprise support
Lack of publicly available mobile or browser app integrations
Gridspace's Pricing
| Has free plan | No |
|---|---|
| Free trial details | |
| Pricing model | Free Trial |
| Is credit card required | No |
| Paid from | 90 USD |
| Has lifetime plan | No |
| Billing frequency | Monthly |
Details of Pricing Plan
Essential Plan
90 USDGrowth Plan
250 USD- 30 hours/month
- Everything in Essential +
- Outbound Calling & Autodialer
- Unlimited Post-Call SMS
- Number Porting
- Fully Integrated Back-office
- Custom Integrations
- Custom Reports
Professional Plan
840 USD- 100 hours/month
- Everything in Essential & Growth +
- Branded Calling ID
- White Glove Onboarding
- 3 Custom Call Flows & Playbooks
- Dedicated Account Manager
Enterprise
0 USD- Custom Pricing
- High Volume Pricing
- Custom Deployments
- Premium Support
- HIPAA, HITRUST, PCI Level 1 Compliant
FAQs of Gridspace
Gridspace Company Information
Analytic of Gridspace
Visit Over Time
Monthly Visits
6.4k
Avg Visit Duration
00:03:50
Page Per Visit
4.15
Bounce Rate
31.14%
Aug 2025 - Oct 2025 All Traffic
Geography
Top 2 Regions
United States
99.23%
India
0.77%
Aug 2025 - Oct 2025 Worldwide Desktop Only
Traffic Sources
Direct
50.21%
Search
31.55%
Social
10.93%
Referrals
6.23%
Paid Referrals
1.03%
Mail
0.06%
Aug 2025 - Oct 2025 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| gridspace | 1.2k | $ 5.11 |
| gridspace internship | 240 | $ -- |
| mixerlab gridspace | 50 | $ -- |
| gridspaec | 30 | $ -- |
| mixerlabs | 340 | $ -- |
Gridspace Reviews
5/5
Gridspace's Main Competitors and alternatives?
- NICE inContact
- Zendesk
- CallMiner
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