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Gridspace

Gridspace

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Gridspace
Featured

What is Gridspace?

Gridspace applies sophisticated AI techniques to analyze speech in real-time, enabling businesses to enhance customer service and operational efficiency. Its capabilities include automated call handling, speech recognition, and analytics to derive valuable insights from conversations. This allows organizations to respond faster to customer needs and improve overall service quality.

Who will use Gridspace?

  • Customer Service Managers
  • Business Analysts
  • Call Center Operators

How to use the Gridspace?

  • Step1: Sign up for a Gridspace account.
  • Step2: Integrate the API with your existing communication tools.
  • Step3: Set up customized speech analytics for your needs.
  • Step4: Train the AI with specific keywords and phrases relevant to your business.
  • Step5: Monitor calls and utilize insights to improve customer engagement.

Platform

  • web
  • ios
  • android

Gridspace's Core Features & Benefits

The Core Features

  • Real-time speech analytics
  • Automated call handling
  • Speech recognition
  • Call transcription

The Benefits

  • Improve customer satisfaction
  • Increase operational efficiency
  • Gain actionable insights from calls

Gridspace's Main Use Cases & Applications

  • Customer support optimization
  • Sales call analysis
  • Market research through conversations

Gridspace's Pros & Cons

The Pros

Handles large-scale voice workflows with over 100k simultaneous calls and chats
High compliance with industry security and privacy standards including PCI DSS, SOC 2, HITRUST, and HIPAA
Provides real-time monitoring, observability, and granular access control for data security
Offers persona-based AI workflows to improve contact center team performance
Elastic scaling and straightforward pricing model for cost management
Develops specialized speech ML models tailored for contact centers

The Cons

No explicit mention of open-source availability
No direct GitHub repository provided
Potentially complex implementation requiring enterprise support
Lack of publicly available mobile or browser app integrations

Gridspace's Pricing

Has free planNo
Free trial details
Pricing modelFree Trial
Is credit card requiredNo
Paid from90 USD
Has lifetime planNo
Billing frequencyMonthly

Details of Pricing Plan

Essential Plan

90 USD
  • 10 hours/month
  • Toll Free or Local Number
  • Natural Voice & Dialog
  • Template Call Flows & Playbooks
  • Live Transfers & Monitoring
  • Transcription, Analytics & Reporting
  • HIPAA, HITRUST, PCI Level 1
  • 100+ Integrations
  • Configurable Working Hours

Growth Plan

250 USD
  • 30 hours/month
  • Everything in Essential +
  • Outbound Calling & Autodialer
  • Unlimited Post-Call SMS
  • Number Porting
  • Fully Integrated Back-office
  • Custom Integrations
  • Custom Reports

Professional Plan

840 USD
  • 100 hours/month
  • Everything in Essential & Growth +
  • Branded Calling ID
  • White Glove Onboarding
  • 3 Custom Call Flows & Playbooks
  • Dedicated Account Manager

Enterprise

0 USD
  • Custom Pricing
  • High Volume Pricing
  • Custom Deployments
  • Premium Support
  • HIPAA, HITRUST, PCI Level 1 Compliant
For the latest prices, please visit: https://www.gridspace.com/pricing

FAQs of Gridspace

Gridspace Company Information

Analytic of Gridspace

Visit Over Time

Monthly Visits
6.4k
Avg Visit Duration
00:03:50
Page Per Visit
4.15
Bounce Rate
31.14%
Aug 2025 - Oct 2025 All Traffic

Geography

Top 2 Regions
United States
99.23%
India
0.77%
Aug 2025 - Oct 2025 Worldwide Desktop Only

Traffic Sources

Direct
50.21%
Search
31.55%
Social
10.93%
Referrals
6.23%
Paid Referrals
1.03%
Mail
0.06%
Aug 2025 - Oct 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
gridspace1.2k $ 5.11
gridspace internship240 $ --
mixerlab gridspace50 $ --
gridspaec30 $ --
mixerlabs340 $ --

Gridspace Reviews

5/5
Do You Recommend Gridspace? Leave a Comment Below!

Gridspace's Main Competitors and alternatives?

  • NICE inContact
  • Zendesk
  • CallMiner

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