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gleap.io

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128.6K
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Gleap is an AI-driven customer support and feedback platform that integrates visual bug reporting, live chat, AI bots, public roadmaps, and more. This tool helps you enhance your product by fixing issues faster, increasing customer satisfaction, and driving business growth.
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Pricing:
Oct 31 2024
Free/Free Trial
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gleap.io

gleap.io

0
0
128.6K
gleap.io
Gleap is an AI-driven customer support and feedback platform that integrates visual bug reporting, live chat, AI bots, public roadmaps, and more. This tool helps you enhance your product by fixing issues faster, increasing customer satisfaction, and driving business growth.
Added on:
Social & Email:
Platform:
Pricing:
Oct 31 2024
Free/Free Trial
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What is gleap.io?

Gleap is a comprehensive AI-first platform designed to improve customer support and feedback mechanisms for businesses. It includes features like visual bug reporting to help identify and resolve issues quickly, live chat for real-time communication with users, and the AI bot Kai that provides 24/7 support. Additionally, Gleap offers tools for creating public roadmaps, conducting customer surveys, and managing a knowledge base to keep users informed and engaged. The platform aims to enhance product development, boost customer loyalty, and drive business success.

Who will use gleap.io?

  • Product Managers
  • Customer Support Teams
  • Software Developers
  • UX/UI Designers
  • Marketing Teams

How to use the gleap.io?

  • Step1: Sign up for a 14-day free trial on the Gleap website.
  • Step2: Integrate Gleap's SDKs into your web or mobile application.
  • Step3: Set up in-app bug reporting to capture user feedback and issues.
  • Step4: Use live chat to communicate with users in real time.
  • Step5: Deploy the AI bot Kai to handle common support queries automatically.
  • Step6: Create and share your public roadmap for user input on future features.
  • Step7: Conduct customer surveys to gather insights.
  • Step8: Build and maintain a knowledge base to assist users proactively.

Platform

  • web
  • ios
  • android

gleap.io's Core Features & Benefits

The Core Features

  • In-app bug reporting
  • Live chat
  • AI support bot (Kai)
  • Public roadmaps
  • Customer surveys
  • Knowledge base
  • Automated messaging
  • Custom bots

The Benefits

  • Fix bugs faster with detailed reports
  • Enhance customer support with real-time communication
  • Reduce support workload with AI automation
  • Boost user engagement with public roadmaps and surveys
  • Increase user satisfaction through proactive support

gleap.io's Main Use Cases & Applications

  • Bug reporting for mobile apps
  • Customer support for SaaS products
  • User feedback collection
  • Feature suggestion management
  • Knowledge base and help center maintenance

gleap.io's Pros & Cons

The Pros

Comprehensive AI-powered customer support and feedback tools
Includes AI chatbot Kai for automated and human-like 24/7 service
Visual bug reporting with detailed technical data to speed up troubleshooting
Integrated live chat for real-time customer interaction
Tools for managing product roadmaps and collecting actionable user insights
Support automation for targeted in-app messaging and campaigns
Widely trusted by over 4,100 organizations worldwide
14-day free trial available

The Cons

No indication of open-source availability
No publicly listed GitHub repository for transparency or community contributions
No mobile app store (Google Play or Apple App Store) links provided
Limited information on pricing tiers and specific costs beyond home page reference

gleap.io's Pricing

Has free planYES
Free trial details14-day full feature free trial available
Pricing modelFree Trial
Is credit card requiredNo
Paid from31 USD
Has lifetime planNo
Billing frequencyMonthly

Details of Pricing Plan

Hobby

31 USD
  • 1 team member
  • Kai chatbot
  • Shared Inbox
  • In-app bug reporting
  • Unlimited projects
  • Public knowledge base
  • Public roadmap

Team

119 USD
  • Unlimited team members
  • Kai chatbot
  • Omnichannel support
  • Shared Inbox
  • In-app bug reporting
  • Unlimited projects
  • Public knowledge base
  • Public roadmap
  • Team inboxes
  • Operating hours
  • AI summary
  • AI reply
  • Custom domain
  • Third-party integrations

Enterprise

399 USD
  • Kai chatbot
  • Shared Inbox
  • Omnichannel support
  • In-app bug reporting
  • Unlimited projects
  • Public knowledge base
  • Public roadmap
  • Team management
  • Operating hours
  • AI summary
  • AI reply
  • Custom domain
  • API access
  • High-priority support
Discount:50% off for startups for the first 3 years
For the latest prices, please visit: https://gleap.io

FAQs of gleap.io

gleap.io Company Information

Analytic of gleap.io

Visit Over Time

Monthly Visits
128.6k
Avg Visit Duration
00:09:43
Page Per Visit
9.27
Bounce Rate
37.71%
Dec 2025 - Feb 2026 All Traffic

Geography

Top 5 Regions
Brazil
49.46%
Switzerland
8.47%
India
8.34%
Germany
3.93%
United Kingdom
3.78%
Dec 2025 - Feb 2026 Worldwide Desktop Only

Traffic Sources

Direct
45.07%
Search
44.02%
Referrals
7.37%
Social
2.52%
Paid Referrals
0.92%
Mail
0.10%
Dec 2025 - Feb 2026 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
gleap2.9k $ 2.87
tidio63.6k $ 1.49
intercom193.0k $ 5.91
api gleap570 $ --
gleap api500 $ --

gleap.io Reviews

5/5
Do You Recommend gleap.io? Leave a Comment Below!

gleap.io's Main Competitors and alternatives?

  • Intercom
  • Instabug
  • HubSpot
  • Zendesk

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