Gleap is an AI-driven customer support and feedback platform that integrates visual bug reporting, live chat, AI bots, public roadmaps, and more. This tool helps you enhance your product by fixing issues faster, increasing customer satisfaction, and driving business growth.
gleap.io
Gleap is an AI-driven customer support and feedback platform that integrates visual bug reporting, live chat, AI bots, public roadmaps, and more. This tool helps you enhance your product by fixing issues faster, increasing customer satisfaction, and driving business growth.
gleap.io Product Information
What is gleap.io?
Gleap is a comprehensive AI-first platform designed to improve customer support and feedback mechanisms for businesses. It includes features like visual bug reporting to help identify and resolve issues quickly, live chat for real-time communication with users, and the AI bot Kai that provides 24/7 support. Additionally, Gleap offers tools for creating public roadmaps, conducting customer surveys, and managing a knowledge base to keep users informed and engaged. The platform aims to enhance product development, boost customer loyalty, and drive business success.
Who will use gleap.io?
- Product Managers
- Customer Support Teams
- Software Developers
- UX/UI Designers
- Marketing Teams
How to use the gleap.io?
- Step1: Sign up for a 14-day free trial on the Gleap website.
- Step2: Integrate Gleap's SDKs into your web or mobile application.
- Step3: Set up in-app bug reporting to capture user feedback and issues.
- Step4: Use live chat to communicate with users in real time.
- Step5: Deploy the AI bot Kai to handle common support queries automatically.
- Step6: Create and share your public roadmap for user input on future features.
- Step7: Conduct customer surveys to gather insights.
- Step8: Build and maintain a knowledge base to assist users proactively.
Platform
- web
- ios
- android
gleap.io's Core Features & Benefits
The Core Features of gleap.io
- In-app bug reporting
- Live chat
- AI support bot (Kai)
- Public roadmaps
- Customer surveys
- Knowledge base
- Automated messaging
- Custom bots
The Benefits of gleap.io
- Fix bugs faster with detailed reports
- Enhance customer support with real-time communication
- Reduce support workload with AI automation
- Boost user engagement with public roadmaps and surveys
- Increase user satisfaction through proactive support
gleap.io's Main Use Cases & Applications
- Bug reporting for mobile apps
- Customer support for SaaS products
- User feedback collection
- Feature suggestion management
- Knowledge base and help center maintenance
FAQs of gleap.io
gleap.io Company Information
- Website: https://gleap.io
- Company Name: Gleap GmbH
- Support Email: privacy@gleap.io
- Facebook: NA
- X(Twitter): https://twitter.com/GleapSDK
- YouTube: NA
- Instagram: NA
- Tiktok: NA
- LinkedIn: https://www.linkedin.com/company/gleap
gleap.io Reviews
5/5
Analytic of gleap.io
Visit Over Time
Monthly Visits
77.8k
Avg Visit Duration
00:10:35
Page Per Visit
14.36
Bounce Rate
32.64%
Dec 2024 - Feb 2025 All Traffic
Geography
Top 5 Regions
India
18.74%
United Kingdom
12.28%
Poland
9.96%
United States
9.56%
Philippines
8.66%
Dec 2024 - Feb 2025 Worldwide Desktop Only
Traffic Sources Traffic Sources
Direct
46.29%
Search
41.69%
Referrals
7.60%
Social
3.67%
Paid Referrals
0.65%
Mail
0.10%
Dec 2024 - Feb 2025 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| gleap | 8.2k | $ 7.49 |
| gleap software | 10 | $ -- |
| intercom | 219.0k | $ 4.78 |
| gleap support | 60 | $ -- |
| release note software | 20 | $ -- |
gleap.io's Main Competitors and alternatives?
- Intercom
- Instabug
- HubSpot
- Zendesk
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gleap.io's Tags
customer support
AI chatbots
bug reporting
feedback management
live chat support
knowledge base
customer surveys
product development
user engagement
business success
loyalty programs
AI platform
real-time communication
visual reporting tools
service improvement
customer experience
data-driven decisions
issue resolution
public roadmaps
24/7 support