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Glassix

Glassix

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Glassix
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What is Glassix?

Glassix is an AI-powered omnichannel customer communication platform designed to unify and streamline interactions across all digital channels. It employs advanced AI capabilities, including chatbot and GPT-4 technologies, to manage customer inquiries efficiently. Businesses can enhance their customer service through automated workflows and a unified inbox, which consolidates messages from various platforms like email, SMS, WhatsApp, and social media. Glassix is tailored to ensure rapid response times and improved customer satisfaction by integrating self-service options and powerful chatbots, making it an ideal solution for companies seeking scalable and efficient support systems.

Who will use Glassix?

  • Small businesses
  • Startups
  • Customer service teams
  • E-commerce brands

How to use the Glassix?

  • Step1: Sign up and create an account on the Glassix website.
  • Step2: Integrate your communication channels (email, SMS, social media, etc.) into the Glassix platform.
  • Step3: Configure the AI chatbots using the platform’s chatbot builder.
  • Step4: Set up automated workflows to streamline common customer service tasks.
  • Step5: Use the unified inbox to manage all customer inquiries from various channels.
  • Step6: Monitor real-time analytics to track performance and make necessary adjustments.

Platform

  • web
  • mac
  • windows
  • ios
  • android

Glassix's Core Features & Benefits

The Core Features

  • Unified inbox
  • AI chatbots
  • Omnichannel support
  • Automated workflows
  • Real-time analytics

The Benefits

  • Accelerated response times
  • Enhanced customer satisfaction
  • Streamlined communication
  • Efficient workflow management
  • Scalable support solutions

Glassix's Main Use Cases & Applications

  • Omnichannel customer support
  • AI-driven messaging
  • Automated customer service workflows
  • Unified platform for all communications

Glassix's Pros & Cons

The Pros

Unified inbox for all communication channels improves customer interaction management.
No-code visual chatbot builder enables easy creation and deployment of chatbots.
Conversational AI powered by GPT-4 enhances automation and customer engagement.
Dynamic conversation routing improves efficiency by assigning queries to qualified agents.
Cross-channel continuity ensures seamless customer experience.
Supports rich media and large file sharing.
Real-time agent takeover allows human intervention when necessary.

The Cons

No mention of open-source availability, limiting customization and transparency.
Pricing details not explicitly detailed on the landing page, requiring navigation to a separate page.
Dependent on third-party AI (GPT-4), which may affect costs and control.
No direct integration links to popular team collaboration platforms or API limits described.

Glassix's Pricing

Has free planNo
Free trial details30-day free trial, no credit card required, full feature access
Pricing modelFree Trial
Is credit card requiredNo
Paid from41.65 USD
Has lifetime planNo
Billing frequencyMonthly

Details of Pricing Plan

Starter

41.65 USD
  • 1 to 5 users
  • Customer communication platform
  • Email, chat, social messaging, and more
  • Online help center & documentation
  • Standard bots & automation
  • Standard reporting & real-time dashboard
  • User mobile app
  • Online digital support (Sun – Fri)

Growth

52 USD
  • 2 to 9 users
  • Everything in Starter AND
  • Advanced chatbots
  • Advanced reporting & real-time dashboard
  • Digital surveys (limited)
  • Enhanced security features
  • AI Capabilities (Add on)
  • Limited Rest API access

Enterprise

0 USD
  • Unlimited users
  • Everything in Growth AND
  • Premium support access
  • Complete Conversational AI suite
  • Enterprise-grade security features
  • Enhanced AI Capabilities (Add on)
  • Advanced & Automated reporting & analytics dashboard + BI
  • Unlimited Rest API access
Discount:Save up to 20% with annual subscription
For the latest prices, please visit: https://www.glassix.com/pricing

FAQs of Glassix

Glassix Company Information

Analytic of Glassix

Visit Over Time

Monthly Visits
274.3k
Avg Visit Duration
00:20:15
Page Per Visit
17.24
Bounce Rate
45.08%
Sep 2025 - Nov 2025 All Traffic

Geography

Top 5 Regions
Israel
92.3%
Brazil
1.5%
United States
0.64%
Vietnam
0.63%
Russia
0.32%
Sep 2025 - Nov 2025 Worldwide Desktop Only

Traffic Sources

Direct
56.67%
Referrals
27.25%
Search
13.86%
Social
1.66%
Paid Referrals
0.42%
Mail
0.11%
Sep 2025 - Nov 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
glassix1.9k $ 0.61
glasix330 $ --
how can i find my waba on meta business suite?110 $ --
ai customer service meme110 $ --
punkproof login100 $ --

Glassix Reviews

5/5
Do You Recommend Glassix? Leave a Comment Below!

Glassix's Main Competitors and alternatives?

  • Zendesk
  • Intercom
  • Freshdesk
  • HubSpot Service Hub

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