FreeAI CC provides a voice-based AI agent that seamlessly handles inbound and outbound calls for customer support and telemarketing. It answers FAQs, schedules appointments, captures leads, and integrates with popular CRM systems. Users can customize call scripts and monitor performance through real-time analytics, enabling businesses to reduce labor costs, improve response times, and deliver consistent, high-quality customer interactions around the clock.
FreeAI CC provides a voice-based AI agent that seamlessly handles inbound and outbound calls for customer support and telemarketing. It answers FAQs, schedules appointments, captures leads, and integrates with popular CRM systems. Users can customize call scripts and monitor performance through real-time analytics, enabling businesses to reduce labor costs, improve response times, and deliver consistent, high-quality customer interactions around the clock.
FreeAI CC leverages advanced natural language understanding and speech recognition to manage phone interactions without human agents. Businesses define conversation flows and call scripts in the platform dashboard, selecting voice styles, languages, and Caller ID options. The AI responds to customer inquiries, books appointments, collects feedback, and identifies sales opportunities during outbound campaigns. With built-in CRM and ticketing integrations, every call is logged and data is synchronized in real time. Detailed reporting dashboards track call volume, success rates, and agent performance metrics, enabling continuous optimization. Multi-language support and secure data handling ensure compliance for international operations and sensitive information.
Who will use FreeAI CC?
Small and medium enterprises looking to automate customer support
Healthcare clinics and appointment-based businesses
Telemarketing and lead generation agencies
E-commerce companies handling order confirmations
Survey and feedback providers
How to use the FreeAI CC?
Step1: Sign up for a FreeAI CC account on the web portal.
Step2: Create a new call flow and define conversation scripts.
Step3: Choose voice options, languages, and CRM integrations.
Step4: Test the AI agent with sample inbound and outbound calls.
Step5: Launch live campaigns and monitor performance in the dashboard.
Platform
web
FreeAI CC's Core Features & Benefits
The Core Features
Inbound call automation
Outbound dialing and campaigns
Natural language understanding
Customizable call scripts
CRM and ticketing integration
Real-time analytics and reporting
Multi-language and voice support
Call recording and transcription
The Benefits
24/7 availability without human agents
Reduced labor and operational costs
Faster response and handling times
Scalable to any call volume
Consistent and accurate call quality
FreeAI CC's Main Use Cases & Applications
24/7 customer support and FAQ handling
Appointment scheduling for clinics
Outbound lead generation campaigns
Order confirmation and delivery notifications
Survey and customer feedback collection
FreeAI CC's Pros & Cons
The Pros
Open-source with complete front-end and back-end code available.
Supports multiple mainstream AI models for flexible integration.
Comprehensive features covering multi-channel communication, intelligent routing, IVR, CRM integration, and data analytics.
Scalable and stable technical architecture using microservices and container orchestration.
Positive customer feedback highlighting improved service efficiency and ease of deployment.
Strong community and documentation support enable easy customization and secondary development.
The Cons
No direct pricing information available on the website.
No explicit GitHub project link provided for direct source code access.
No mobile app or extension stores linked.
Limited information on potential system limitations or drawbacks.