Forethought
Forethought offers advanced AI solutions designed to enhance customer support by automating responses, triaging cases, and providing intelligent insights.
Forethought
Forethought offers advanced AI solutions designed to enhance customer support by automating responses, triaging cases, and providing intelligent insights.
Forethought Product Information
What is Forethought?
Forethought delivers an enterprise-scale AI platform aimed at revolutionizing customer support. By leveraging generative AI, Forethought automates responses, triages cases, and surfaces actionable insights. It integrates with existing customer support systems like Zendesk and Salesforce, enabling teams to efficiently handle queries and improve resolution rates while reducing operational costs.
Who will use Forethought?
- Customer support teams
- CX managers
- Helpdesk operators
- Businesses using Zendesk
- Businesses using Salesforce
How to use the Forethought?
- Step1: Sign up on the Forethought website.
- Step2: Integrate Forethought with your existing customer support tools (e.g., Zendesk, Salesforce).
- Step3: Train the AI agent using historical data and your knowledge base.
- Step4: Customize the AI agent to fit your brand and guidelines.
- Step5: Deploy the AI agent to start handling customer queries.
- Step6: Monitor performance and leverage insights to optimize customer support processes.
Platform
- web
Forethought's Core Features & Benefits
The Core Features of Forethought
- Self-service automation
- AI-enhanced case triage
- Real-time insights
- Customizable responses
- Integrations with Zendesk and Salesforce
The Benefits of Forethought
- Improved resolution rates
- Reduced operational costs
- Increased agent efficiency
- Actionable intelligence from customer interactions
Forethought's Main Use Cases & Applications
- Customer query resolution
- Case triage
- Feedback analysis
- Performance monitoring
- Proactive customer support
FAQs of Forethought
Forethought Company Information
- Website: https://forethought.ai
- Company Name: Forethought
- Support Email: support@forethought.ai
- Facebook: https://www.facebook.com/forethought.tech/
- X(Twitter): https://twitter.com/forethought_ai
- YouTube: https://www.youtube.com/channel/UC3Z7kKFilofLEeEUhP1T9tQ
- Instagram: https://www.instagram.com/forethought.ai/
- Tiktok: NA
- LinkedIn: https://www.linkedin.com/company/forethought-ai
Analytic of Forethought
Visit Over Time
Monthly Visits
60.6k
Avg Visit Duration
00:01:45
Page Per Visit
2.80
Bounce Rate
44.80%
May 2024 - Jul 2024 All Traffic
Geography
Top 5 Regions
United States
26.33%
India
10.4%
United Kingdom
6.7%
Philippines
5.67%
Mexico
4.19%
May 2024 - Jul 2024 Worldwide Desktop Only
Traffic Sources Traffic Sources
Search
47.55%
Direct
41.57%
Referrals
7.50%
Social
2.83%
Paid Referrals
0.44%
Mail
0.11%
May 2024 - Jul 2024 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| forethought | 26.2k | $ 5.72 |
| forethought ai | 2.2k | $ 7.34 |
| forethough | 500 | $ 5.31 |
| forethought supported languages | -- | $ -- |
| migrar de flask a fastapi | -- | $ -- |
Forethought's Main Competitors and alternatives?
- Ada Support
- Zendesk AI
- x.ai
- LivePerson
- Intercom
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