In today's data-driven landscape, the ability to efficiently gather information from users, customers, and internal teams is paramount. Online forms are the bedrock of this process, serving as the primary interface for everything from lead generation and customer feedback to event registrations and internal workflows. Choosing the right form builder is not just a technical decision; it's a strategic one that can directly impact user engagement, data quality, and operational efficiency.
Two of the most prominent players in this space are Typeform and Fillout.com. Typeform revolutionized the industry with its conversational, one-question-at-a-time interface that turned mundane forms into engaging experiences. Fillout.com, a more recent but powerful contender, has gained traction by offering a robust feature set, deep integrations, and a more generous pricing model, directly challenging the established leaders. This article provides a comprehensive comparison to help you decide which platform best suits your needs.
Fillout.com is a modern form builder designed for power and flexibility. It aims to serve users who need more than just a simple survey tool.
Typeform is renowned for its brand positioning as the "people-friendly" form builder. Its core philosophy is that making a form feel like a conversation increases completion rates.
While both platforms share the fundamental goal of data collection, they differ significantly in their approach and feature depth.
| Feature | Fillout.com | Typeform |
|---|---|---|
| Design & Customization | High flexibility with themes, CSS customization, and multiple layout options (multi-question, single-question). | Design-centric with a focus on polished, conversational layouts. Customization is theme-based with less structural flexibility. |
| Question Types | Extensive library including advanced inputs like signatures, file uploads, and address fields with autocomplete. | Rich library with visually appealing options like star ratings, image choices, and opinion scales. |
| Conditional Logic | Extremely powerful and granular, allowing for complex branching, calculations, and dynamic page routing. | Intuitive "Logic Jumps" that are easy to set up for simple to moderately complex branching. |
| Templates | Large library focused on practical use cases like registrations, applications, and internal workflows. | Visually stunning templates geared towards marketing, feedback, and quizzes. |
| Data Handling | Real-time data syncing with connected apps, robust export options (CSV, PDF), and a submissions dashboard. | Built-in analytics with drop-off rates, completion times, and easy export to CSV/XLS. |
A form builder's true power is often unlocked by its ability to connect with other tools in your tech stack.
Both platforms offer a wide array of native integrations.
For teams needing custom solutions, API access is critical.
Webhooks are available on both platforms, enabling real-time data pushes to custom endpoints whenever a form is submitted, which is essential for building custom integration workflows.
Both platforms excel at mobile responsiveness. Forms created in either tool look and function beautifully on any device, from desktops to smartphones. Typeform's one-question-at-a-time format is naturally mobile-friendly. Fillout’s forms are equally responsive, adapting their layout to the screen size. Both companies also pay attention to accessibility standards (WCAG), ensuring forms can be used by people with disabilities.
Sharing forms is straightforward on both platforms. You can share a direct link or embed the form directly into a website or application. Both offer various embed modes, including standard inline, full-page, or popup widgets.
| Use Case | Fillout.com | Typeform |
|---|---|---|
| Marketing Lead Capture | Effective, especially when data needs to be piped directly into a complex CRM or database with validation. | Excellent, due to its high engagement rates and visually appealing design that can increase conversions. |
| Event Registration | Ideal for complex registrations with multiple ticket types, conditional pricing, and payment gateway integrations. | Great for simple event sign-ups and RSVPs where the user experience is a priority. |
| Customer Feedback & NPS | Highly capable with advanced survey logic and data analysis features. | A market leader for NPS and feedback surveys, as its conversational style encourages more thoughtful responses. |
| Internal Data Collection | A powerhouse for internal tools, employee onboarding, IT requests, and workflow automation due to its deep integrations. | Suitable for simple internal surveys or feedback forms, but less ideal for complex, data-heavy workflows. |
Pricing is a significant differentiator between the two platforms. Fillout.com generally offers more features at a lower price point, particularly on its free and entry-level tiers.
Fillout's free plan is notably generous, offering unlimited forms, unlimited questions, and up to 1,000 submissions per month without requiring users to display its branding. Paid plans unlock higher submission limits, more advanced integrations, and team collaboration features at a competitive price.
Typeform's free plan is more limited, allowing only 10 questions per form and 10 responses per month. Core features like conditional logic and payment collection are reserved for paid plans, which are priced at a premium. Removing Typeform branding requires subscribing to a higher-tier plan.
For users on a budget or those needing advanced functionality without a high price tag, Fillout.com offers superior value for money. Its free and starter plans provide capabilities that would require a much more expensive subscription on Typeform. Typeform justifies its premium pricing with its best-in-class user experience, polished brand, and proven ability to boost engagement.
Both services are built on modern infrastructure and offer excellent performance. Form load times are critical, as slow-loading forms can lead to high abandonment rates. Typeform's minimalist, focused design contributes to fast loading. Fillout is also highly optimized and performs exceptionally well, even with complex forms containing conditional logic and embedded content.
Both Fillout.com and Typeform provide high uptime and are considered reliable services. They serve a large user base and have robust infrastructure to handle traffic spikes. For enterprise customers, both may offer Service Level Agreements (SLAs) to guarantee a certain level of availability.
The choice between Fillout.com and Typeform depends entirely on your priorities: power and value vs. design and engagement.
| Platform | Key Strengths | Key Weaknesses |
|---|---|---|
| Fillout.com | - Generous free plan - Powerful conditional logic - Deep, native integrations - High customizability and flexibility |
- Steeper learning curve for advanced features - Brand is less established than Typeform |
| Typeform | - Unmatched user experience - Beautiful, engaging design - Extremely intuitive and easy to use - Strong brand recognition |
- Expensive, with a very limited free plan - Core features are gated behind higher tiers - Less flexible for complex data workflows |
Ultimately, both are exceptional tools that lead the market in their respective areas. Fillout is the versatile powerhouse for builders, while Typeform is the polished conversationalist for marketers.
How do pricing tiers differ between Fillout.com and Typeform?
Fillout.com offers a much more generous free plan with up to 1,000 submissions and no branding. Its paid tiers are generally more affordable and include more features at lower price points. Typeform's free plan is very limited (10 responses/month), and its paid plans are priced at a premium, with key features like logic jumps and payment processing reserved for higher tiers.
Which platform offers more advanced customization?
Fillout.com offers more advanced and granular customization. You can control layouts (multi-question pages), inject custom CSS, and leverage its powerful integration features to create highly dynamic and tailored forms. Typeform focuses on theme-based customization within its signature conversational format.
What integrations are supported out of the box?
Both support hundreds of integrations via Zapier and Make. Natively, Fillout has deeper integrations with databases like Notion and Airtable. Typeform has strong native integrations with marketing and sales platforms like HubSpot, Mailchimp, and Salesforce.
How reliable and scalable are the two services?
Both services are highly reliable, built on modern cloud infrastructure to ensure high uptime and performance. They are scalable and can handle high-traffic scenarios, such as viral marketing campaigns or large-scale event registrations.