Discover Faye, the AI-powered helpdesk for Web3 platforms. Automate customer support with smart contracts and on-chain troubleshooting.
May 27 2024

Faye Product Information

What is Faye?

Faye is a self-learning AI chatbot specializing in Web3 customer success. It masters smart contracts to provide accurate, relevant, and on-chain troubleshooting support. The platform automates up to 65% of customer support tickets, reducing the workload for human support teams and enhancing efficiency. Faye continuously learns from interactions and improves its support capabilities, making it an indispensable tool for Web3 businesses aiming to deliver exceptional customer service.

Who will use Faye?

  • Web3 businesses
  • Customer support teams
  • Smart contract developers
  • Blockchain platforms

How to use the Faye ?

  • Step1: Integrate Faye with your Web3 platform.
  • Step2: Configure the AI chatbot with necessary smart contract information.
  • Step3: Launch the chatbot for customer interactions.
  • Step4: Monitor performance and allow Faye to learn from interactions.
  • Step5: Review automated support tickets and handle any escalations manually.


  • web

Faye's Core Features & Benefits?

The Core Features of Faye
  • AI-powered chatbot
  • Smart contract mastery
  • On-chain troubleshooting
  • Self-learning capabilities
  • Automated ticket handling
The Benefits of Faye
  • Reduces workload for human support teams
  • Enhances customer service efficiency
  • Provides accurate and relevant support
  • Continuously improves from interactions

Faye's Main Use Cases & Applications?

  • Automating customer support for a blockchain platform
  • Providing accurate troubleshooting for smart contract issues

FAQs of Faye's

What is Faye?

Faye is an AI-powered helpdesk tool designed for Web3 applications, specializing in smart contracts and on-chain troubleshooting.

How does Faye work?

Faye integrates with your Web3 platform, learns from interactions, and automates customer support by mastering smart contracts and providing accurate on-chain troubleshooting.

Who can use Faye?

Faye is ideal for Web3 businesses, customer support teams, smart contract developers, and blockchain platforms.

What are the main benefits of using Faye?

Faye reduces the workload for human support teams, enhances efficiency, provides accurate support, and continuously improves from interactions.

What platforms does Faye support?

Currently, Faye supports web platforms.

Can Faye handle all customer support tickets?

Faye automates up to 65% of customer support tickets but may require manual intervention for complex issues.

Is Faye customizable?

Yes, Faye can be configured with necessary smart contract information to suit your platform's needs.

How does Faye learn and improve?

Faye is a self-learning AI chatbot that improves by analyzing interactions and enhancing its support capabilities over time.

Is technical knowledge required to set up Faye?

Basic technical knowledge might be required to integrate and configure Faye with your Web3 platform.

How is Faye different from traditional helpdesk tools?

Faye specializes in Web3 applications, focusing on smart contracts and on-chain troubleshooting, unlike traditional helpdesk tools.

Faye Company Information

  • Website:
  • Company Name: Faye
  • Support Email:
  • Facebook: NA
  • X(Twitter): NA
  • YouTube: NA
  • Instagram: NA
  • Tiktok: NA
  • LinkedIn: NA

Faye's Main Competitors and alternatives?

  • Zendesk
  • Freshdesk
  • Intercom
  • LiveChat