Dokko is an AI-powered platform that converts your documents into a centralized knowledge base. It provides insights, answers questions, and streamlines team and customer communication.
Dokko is an AI-powered platform that converts your documents into a centralized knowledge base. It provides insights, answers questions, and streamlines team and customer communication.
Dokko is a no-code conversational AI platform designed to transform your organization's documents into a centralized, actionable knowledge base. It allows for easy data upload, creates an instantly accessible AI-ready knowledge base, and deploys multilingual chatbots within minutes. Dokko ensures reliable responses with safeguards against AI hallucinations and supports various use cases including customer support, research assistance, and compliance training.
Who will use Dokko?
Customer Support Teams
Researchers
Product Trainers
HR Professionals
Compliance Officers
IT Support Teams
Healthcare Professionals
Legal Consultants
Political Campaigns
How to use the Dokko?
Step1: Upload your documents (PDFs, Word files, etc.) to Dokko.
Step2: Dokko transforms your files into an AI-ready knowledge base.
Step3: Generate a smart, multilingual chatbot.
Step4: Embed Dokko on your website or portal.
Step5: Use Dokko to handle customer queries, guide new hires, provide compliance training, and more.
Platform
web
Dokko's Core Features & Benefits
The Core Features of Dokko
Document upload and processing
AI-ready knowledge base creation
Multilingual chatbot generation
Safeguards against AI hallucinations
Human handover process
The Benefits of Dokko
Instant knowledge accessibility
Reliable and accurate responses
Improved customer and team communication
Enhanced productivity
Scalable and secure
Dokko's Main Use Cases & Applications
Customer Support
Research Assistance
Product Training
Employee Onboarding
Compliance and Safety Training
IT Support and Troubleshooting
Diagnostics and Treatment
Legal Consultation
HR and Recruitment
Political Campaigns
FAQs of Dokko
Can Dokko handle training for products that are frequently updated?
Yes, Dokko keeps its knowledge base up-to-date with product changes, ensuring training remains accurate and relevant.
Can Dokko handle academic and technical queries?
Yes, Dokko is equipped to understand and respond to specialized academic and technical research questions.
Can Dokko tailor its training support to different user expertise levels?
Yes, Dokko adapts its responses based on user needs, offering simplified instructions for beginners and detailed guidance for advanced users.
How does Dokko ensure the accuracy of its findings?
Dokko relies on verified sources and provides traceable references for every piece of information it retrieves.
What happens if Dokko doesn’t have the answer to a specific product question?
If Dokko encounters a query beyond its current knowledge base, it flags the issue for review, allowing teams to update its repository quickly.
How does Dokko handle customer queries more efficiently?
Dokko's conversational AI adapts to customer needs, offering natural and seamless interaction compared to traditional chatbots.
What are the security measures in place in Dokko?
Dokko safeguards data with enterprise-grade security features, ensuring data protection and privacy.
How can businesses integrate Dokko with their existing systems?
Dokko offers integration with enterprise-grade APIs and supports dedicated or on-premises infrastructure for seamless functionality.
What kind of troubleshooting support does Dokko provide?
Dokko assists with resolving common IT issues, freeing human agents to focus on complex problems.
Can Dokko support multilingual communication?
Yes, Dokko has built-in language support for effective global communication.