Desku

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0 Reviews
Desku provides AI-powered customer support software tailored for E-commerce and SaaS businesses. It automates support tasks to enhance user experiences and stimulate business growth.
Added on:
Social & Email:
Platform:
Jun 22 2024
Desku

Desku

0 Reviews
0
Desku
Desku provides AI-powered customer support software tailored for E-commerce and SaaS businesses. It automates support tasks to enhance user experiences and stimulate business growth.
Added on:
Social & Email:
Platform:
Jun 22 2024

Desku Product Information

What is Desku?

Desku is a comprehensive AI-powered customer support platform designed for E-commerce and SaaS businesses. It focuses on automating support functions, utilizing advanced chatbots and ticketing systems to handle customer inquiries, thereby improving response times and user experience. The platform also includes reporting and analytics features to help businesses monitor and refine their customer service processes, boosting overall operational efficiency and growth.

Who will use Desku?

  • E-commerce businesses
  • SaaS companies
  • Customer support teams
  • Small and medium-sized enterprises (SMEs)
  • Customer experience managers

How to use the Desku?

  • Step1: Sign up on the Desku platform.
  • Step2: Configure the chatbot and ticketing system according to your business needs.
  • Step3: Integrate Desku with your existing CRM or other support tools.
  • Step4: Train your team to use the Desku dashboard for managing inquiries.
  • Step5: Monitor performance through reporting and analytics features to optimize support processes.

Platform

  • web
  • mac
  • windows

Desku's Core Features & Benefits

The Core Features of Desku
  • AI-powered chatbots
  • Ticketing system
  • Reporting and analytics
  • CRM integration
  • Automated workflows
The Benefits of Desku
  • Enhanced customer experience
  • Improved response time
  • Operational efficiency
  • Scalable solutions
  • Data-driven insights

Desku's Main Use Cases & Applications

  • Managing customer inquiries
  • Automating common support tasks
  • Enhancing user engagement
  • Streamlining customer support processes
  • Improving business growth through better support

FAQs of Desku

What is Desku?

Desku is an AI-powered customer support software designed for E-commerce and SaaS businesses to automate support and improve user experiences.

How does Desku improve customer support?

It uses AI chatbots and an advanced ticketing system to handle inquiries efficiently, enhancing response times and user satisfaction.

Is Desku suitable for small businesses?

Yes, Desku is designed to help SMEs streamline their customer support processes and grow their business.

Can Desku integrate with existing CRM systems?

Yes, Desku can be integrated with various CRM systems to ensure seamless support operations.

What features does Desku offer?

Core features include AI chatbots, ticketing system, reporting and analytics, CRM integration, and automated workflows.

Is there a free trial for Desku?

Yes, Desku offers a 14-day free trial to explore its features and benefits.

How do I get started with Desku?

Sign up on the Desku platform, configure the settings to match your business needs, and integrate with your existing tools.

What platforms does Desku support?

Desku is available on web, Windows, and Mac platforms.

Can I use Desku to analyze customer support performance?

Yes, Desku includes reporting and analytics features to help monitor and improve customer support operations.

What kind of businesses can benefit from Desku?

E-commerce, SaaS businesses, and customer support teams across various industries can benefit from Desku.

Desku Company Information

  • Website: https://desku.io
  • Company Name: Desku
  • Support Email: support@desku.io
  • Facebook: NA
  • X(Twitter): https://twitter.com/desku_io
  • YouTube: NA
  • Instagram: NA
  • Tiktok: NA
  • LinkedIn: https://www.linkedin.com/company/desku-io

Desku Reviews

5/5
Do You Recommend Desku? Leave a Comment Below!

Analytic of Desku

Visit Over Time

Monthly Visits
18.7k
Avg Visit Duration
00:00:57
Page Per Visit
1.93
Bounce Rate
47.09%
May 2024 - Jul 2024 All Traffic

Geography

Top 5 Regions
United States
20.85%
Canada
20.23%
Vietnam
8.68%
Germany
7.5%
United Kingdom
6.74%
May 2024 - Jul 2024 Worldwide Desktop Only

Traffic Sources Traffic Sources

Search
53.25%
Direct
36.06%
Referrals
7.04%
Social
3.09%
Paid Referrals
0.41%
Mail
0.13%
May 2024 - Jul 2024 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
bing ai1760.3k $ 0.66
comparison between crisp tool and tool at online chat40 $ --
desku6.2k $ 1.66
helpdesk hubspot versus intercom-- $ --
free sku generator490 $ 2.75

Desku's Main Competitors and alternatives?

  • Zendesk
  • Freshdesk
  • Intercom
  • Help Scout
  • Zoho Desk

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