Desku provides AI-powered customer support software tailored for E-commerce and SaaS businesses. It automates support tasks to enhance user experiences and stimulate business growth.
Desku
Desku provides AI-powered customer support software tailored for E-commerce and SaaS businesses. It automates support tasks to enhance user experiences and stimulate business growth.
Desku Product Information
What is Desku?
Desku is a comprehensive AI-powered customer support platform designed for E-commerce and SaaS businesses. It focuses on automating support functions, utilizing advanced chatbots and ticketing systems to handle customer inquiries, thereby improving response times and user experience. The platform also includes reporting and analytics features to help businesses monitor and refine their customer service processes, boosting overall operational efficiency and growth.
Who will use Desku?
- E-commerce businesses
- SaaS companies
- Customer support teams
- Small and medium-sized enterprises (SMEs)
- Customer experience managers
How to use the Desku?
- Step1: Sign up on the Desku platform.
- Step2: Configure the chatbot and ticketing system according to your business needs.
- Step3: Integrate Desku with your existing CRM or other support tools.
- Step4: Train your team to use the Desku dashboard for managing inquiries.
- Step5: Monitor performance through reporting and analytics features to optimize support processes.
Platform
- web
- mac
- windows
Desku's Core Features & Benefits
The Core Features of Desku
- AI-powered chatbots
- Ticketing system
- Reporting and analytics
- CRM integration
- Automated workflows
The Benefits of Desku
- Enhanced customer experience
- Improved response time
- Operational efficiency
- Scalable solutions
- Data-driven insights
Desku's Main Use Cases & Applications
- Managing customer inquiries
- Automating common support tasks
- Enhancing user engagement
- Streamlining customer support processes
- Improving business growth through better support
FAQs of Desku
Desku Company Information
- Website: https://desku.io
- Company Name: Desku
- Support Email: support@desku.io
- Facebook: NA
- X(Twitter): https://twitter.com/desku_io
- YouTube: NA
- Instagram: NA
- Tiktok: NA
- LinkedIn: https://www.linkedin.com/company/desku-io
Desku Reviews
5/5
Analytic of Desku
Visit Over Time
Monthly Visits
18.7k
Avg Visit Duration
00:00:57
Page Per Visit
1.93
Bounce Rate
47.09%
May 2024 - Jul 2024 All Traffic
Geography
Top 5 Regions
United States
20.85%
Canada
20.23%
Vietnam
8.68%
Germany
7.5%
United Kingdom
6.74%
May 2024 - Jul 2024 Worldwide Desktop Only
Traffic Sources Traffic Sources
Search
53.25%
Direct
36.06%
Referrals
7.04%
Social
3.09%
Paid Referrals
0.41%
Mail
0.13%
May 2024 - Jul 2024 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| bing ai | 1760.3k | $ 0.66 |
| comparison between crisp tool and tool at online chat | 40 | $ -- |
| desku | 6.2k | $ 1.66 |
| helpdesk hubspot versus intercom | -- | $ -- |
| free sku generator | 490 | $ 2.75 |
Desku's Main Competitors and alternatives?
- Zendesk
- Freshdesk
- Intercom
- Help Scout
- Zoho Desk
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