Desku

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Desku provides AI-powered customer support software tailored for E-commerce and SaaS businesses. It automates support tasks to enhance user experiences and stimulate business growth.
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Pricing:
Jun 22 2024
Free/Free Trial
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Desku

Desku

0 Reviews
0
Desku
Desku provides AI-powered customer support software tailored for E-commerce and SaaS businesses. It automates support tasks to enhance user experiences and stimulate business growth.
Added on:
Social & Email:
Platform:
Pricing:
Jun 22 2024
Free/Free Trial
Featured

What is Desku?

Desku is a comprehensive AI-powered customer support platform designed for E-commerce and SaaS businesses. It focuses on automating support functions, utilizing advanced chatbots and ticketing systems to handle customer inquiries, thereby improving response times and user experience. The platform also includes reporting and analytics features to help businesses monitor and refine their customer service processes, boosting overall operational efficiency and growth.

Who will use Desku?

  • E-commerce businesses
  • SaaS companies
  • Customer support teams
  • Small and medium-sized enterprises (SMEs)
  • Customer experience managers

How to use the Desku?

  • Step1: Sign up on the Desku platform.
  • Step2: Configure the chatbot and ticketing system according to your business needs.
  • Step3: Integrate Desku with your existing CRM or other support tools.
  • Step4: Train your team to use the Desku dashboard for managing inquiries.
  • Step5: Monitor performance through reporting and analytics features to optimize support processes.

Platform

  • web
  • mac
  • windows

Desku's Core Features & Benefits

The Core Features

  • AI-powered chatbots
  • Ticketing system
  • Reporting and analytics
  • CRM integration
  • Automated workflows

The Benefits

  • Enhanced customer experience
  • Improved response time
  • Operational efficiency
  • Scalable solutions
  • Data-driven insights

Desku's Main Use Cases & Applications

  • Managing customer inquiries
  • Automating common support tasks
  • Enhancing user engagement
  • Streamlining customer support processes
  • Improving business growth through better support

Desku's Pros & Cons

The Pros

AI-powered automation reduces response time by up to 56%.
Handles 50-70% of support tickets autonomously with AI Co-Pilot.
No-code drag-and-drop AI chatbot builder for easy deployment.
Unified inbox across multiple channels including email, live chat, and socials.
Supports easy migration from other helpdesk platforms.
Integrates with popular e-commerce platforms and messaging channels.
Boosts customer loyalty by providing faster, smarter support.
Multi-language and fully branded chatbot capabilities.

Desku's Pricing

Has free planYES
Free trial details7-day free trial with no credit card required
Pricing modelFree Trial
Is credit card requiredNo
Paid from19 USD
Has lifetime planNo
Billing frequencyMonthly

Details of Pricing Plan

Startup

19 USD
  • Perfect for Startups
  • No credit/debit card required
  • Includes Ticketing System, Eva AI Chatbot, Shared Inbox, Eva AI Assistant, Unlimited Articles, Workflow Automations, Knowledge Base, Saved Replies

Team

39 USD
  • Perfect for Small Team
  • No credit/debit card required
  • Includes all Startup features plus Shopify Store, Woocommerce Store, Whitelabel & CNAME, Zapier Integration

Business

59 USD
  • Perfect for Business
  • No credit/debit card required
  • Includes all Team features plus Facebook, Whatsapp, Instagram, Webhook integration
For the latest prices, please visit: https://desku.io

FAQs of Desku

Desku Company Information

Analytic of Desku

Visit Over Time

Monthly Visits
19.0k
Avg Visit Duration
00:00:16
Page Per Visit
1.71
Bounce Rate
36.14%
Sep 2025 - Nov 2025 All Traffic

Geography

Top 5 Regions
India
22.13%
United States
20.61%
Vietnam
11.31%
United Kingdom
10.57%
France
6.7%
Sep 2025 - Nov 2025 Worldwide Desktop Only

Traffic Sources

Search
46.26%
Direct
38.10%
Referrals
9.21%
Social
4.94%
Paid Referrals
1.06%
Mail
0.14%
Sep 2025 - Nov 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
desku3.2k $ 2.17
generador de skiu-- $ --
how to customize shopify customer account page70 $ --
shopify theme detector81.5k $ 1.55
eva ai for customer support40 $ --

Desku Reviews

5/5
Do You Recommend Desku? Leave a Comment Below!

Desku's Main Competitors and alternatives?

  • Zendesk
  • Freshdesk
  • Intercom
  • Help Scout
  • Zoho Desk

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