- Step1: Install the CX Chrome extension from the Chrome Web Store.
- Step2: Launch the extension and connect it to your web analytics tools.
- Step3: Set up key performance indicators (KPIs) relevant to your customer experience objectives.
- Step4: Start monitoring metrics such as loading times and responsiveness in real-time.
- Step5: Review the generated reports to identify improvement areas.
- Step6: Implement changes based on the insights provided.