Customerly Aura

Customerly AI elevates customer support with intelligent chatflows, smart escalations to human agents, and continuous learning to enhance user experience.
Added on:
Social & Email:
Platform:
May 12 2024
Customerly Aura

Customerly Aura

Customerly Aura
Customerly AI elevates customer support with intelligent chatflows, smart escalations to human agents, and continuous learning to enhance user experience.
Added on:
Social & Email:
Platform:
May 12 2024

Customerly Aura Product Information

What is Customerly Aura?

Customerly AI is a platform designed to revolutionize customer support by automating conversations using intelligent AI-driven chatflows. The system ensures quick and accurate responses, seamlessly escalating complex issues to human agents when needed. Customerly AI continuously learns from interactions, improving its responses over time. This results in enhanced customer satisfaction, reduced operational costs, and a more efficient support workflow.

Who will use Customerly Aura?

  • Customer Support Teams
  • SaaS Companies
  • E-commerce Businesses
  • Service Providers
  • Small to Medium Enterprises (SMEs)

How to use the Customerly Aura?

  • Step1: Sign up on the Customerly website.
  • Step2: Integrate Customerly AI with your existing communication channels.
  • Step3: Configure AI-driven chatflows and set escalation rules.
  • Step4: Customize the appearance and behavior of the chat widget.
  • Step5: Begin engaging with customers through automated and human-assisted responses.
  • Step6: Monitor and analyze interactions to continuously improve support quality.

Platform

  • web

Customerly Aura's Core Features & Benefits

The Core Features of Customerly Aura
  • AI-driven chatflows
  • Seamless escalation to human agents
  • Multilingual support
  • In-depth analytics
  • Customizable chat widget
The Benefits of Customerly Aura
  • Enhanced customer satisfaction
  • Reduced operational costs
  • Increased support efficiency
  • Continuous response improvement
  • Effective multilingual communication

Customerly Aura's Main Use Cases & Applications

  • Automated customer support
  • Multilingual communication
  • In-app messaging
  • Customer feedback collection
  • E-commerce support

FAQs of Customerly Aura

What is Customerly AI?

Customerly AI is a platform that automates customer support conversations using intelligent AI-driven chatflows and smart escalations.

How does Customerly AI improve customer support?

It ensures quick and accurate responses, escalates complex issues to human agents, and continuously improves through learning from interactions.

Which platforms are supported by Customerly AI?

Customerly AI supports Web and WordPress platforms.

Who can benefit from using Customerly AI?

Customer Support Teams, SaaS Companies, E-commerce Businesses, Service Providers, and SMEs can benefit.

Is Customerly AI multilingual?

Yes, it supports multilingual communication to cater to a global audience.

Can I customize the chat widget in Customerly AI?

Yes, you can customize the appearance and behavior of the chat widget to match your brand.

Does Customerly AI offer in-depth analytics?

Yes, it provides in-depth analytics to monitor and improve the quality of support interactions.

How do I integrate Customerly AI with my existing system?

Integration can be done through simple configurations available on the Customerly website.

What are the core features of Customerly AI?

Core features include AI-driven chatflows, seamless escalation to human agents, multilingual support, in-depth analytics, and customizable chat widget.

Are there any similar alternatives to Customerly AI?

Yes, alternatives include Zendesk, Intercom, Freshdesk, LiveChat, and Drift.

Customerly Aura Company Information

  • Website: https://www.customerly.io
  • Company Name: Customerly
  • Support Email: legal@customerly.io
  • Facebook: NA
  • X(Twitter): NA
  • YouTube: NA
  • Instagram: NA
  • Tiktok: NA
  • LinkedIn: https://ie.linkedin.com/company/customerly

Analytic of Customerly Aura

Visit Over Time

Monthly Visits
72.9k
Avg Visit Duration
00:00:50
Page Per Visit
2.23
Bounce Rate
52.64%
May 2024 - Jul 2024 All Traffic

Geography

Top 5 Regions
United States
11.79%
Italy
7.83%
United Kingdom
5.72%
India
5.04%
Spain
3.56%
May 2024 - Jul 2024 Worldwide Desktop Only

Traffic Sources Traffic Sources

Search
52.06%
Direct
36.19%
Referrals
7.17%
Social
3.99%
Paid Referrals
0.41%
Mail
0.17%
May 2024 - Jul 2024 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
customerly2.3k $ --
intercom alternatives2.7k $ --
html email builder ai20 $ --
director of email marketing130 $ --
userengage autoamtion60 $ --

Customerly Aura's Main Competitors and alternatives?

  • Zendesk
  • Intercom
  • Freshdesk
  • LiveChat
  • Drift

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