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Crisp

Crisp

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Crisp
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What is Crisp?

Crisp is a comprehensive business messaging platform designed to gather teams, conversations, data, and knowledge in one place. It supports live chat, chatbot automation, email campaigns, and CRM features. Crisp’s platform fosters seamless team collaboration, efficient customer support, and proactive marketing strategies, empowering businesses to improve customer engagement and boost sales. Whether you're looking to automate responses, manage customer interactions through a shared inbox, or personalize communications, Crisp offers the tools you need to centralize and enhance your business operations.

Who will use Crisp?

  • Startups
  • Small and Medium Businesses (SMBs)
  • Customer Support Teams
  • Sales Teams
  • Marketing Teams
  • E-commerce Platforms

How to use the Crisp?

  • Step1: Sign up and create an account on Crisp.
  • Step2: Integrate the Crisp chat widget on your website or app.
  • Step3: Customize your chatbox settings and design.
  • Step4: Configure email campaigns and chatbot responses.
  • Step5: Use the shared inbox to manage customer conversations.
  • Step6: Utilize the CRM features to track and manage customer interactions.
  • Step7: Monitor and analyze your performance with in-depth analytics.

Platform

  • web
  • mac
  • windows
  • linux
  • ios
  • android
  • chrome

Crisp's Core Features & Benefits

The Core Features

  • Live Chat
  • Chatbot Automation
  • Shared Inbox
  • Email Campaigns
  • CRM Integration
  • Co-Browsing
  • Knowledge Base
  • Team Collaboration Tools

The Benefits

  • Streamlined communication
  • Improved customer engagement
  • Enhanced team collaboration
  • Automated responses
  • Proactive marketing
  • Unified platform for all messaging needs

Crisp's Main Use Cases & Applications

  • Customer support
  • Sales and lead generation
  • Marketing campaigns
  • Customer engagement
  • Service automation
  • Team collaboration

Crisp's Pros & Cons

The Pros

Integrates multiple communication channels into one platform
Supports automation and chatbots to enhance customer interaction
Offers shared inbox for team collaboration
User-friendly interface suitable for businesses of all sizes

The Cons

Limited AI-specific features compared to dedicated AI tools
May require subscription fees for advanced features
Lacks open-source availability

Crisp's Pricing

Has free planYES
Free trial details14-day full feature access without credit card
Pricing modelFreemium
Is credit card requiredNo
Paid from45 USD
Has lifetime planNo
Billing frequencyMonthly

Details of Pricing Plan

Free

0 USD
  • Website chat widget
  • 2 seats included
  • Shared inbox
  • Mobile applications
  • Chat SDKs
  • Contact form
  • E-Commerce integrations
  • Push notifications

Mini

45 USD
  • All Free features
  • Shared email inbox
  • 4 seats included
  • Shortcuts
  • Chat triggers
  • Private notes
  • Custom email domain
  • Unlimited data retention
  • Internal search

Essentials

95 USD
  • All Mini features
  • Customer data management
  • 10 seats included
  • Omnichannel inbox
  • Workflow automation builder
  • Omnichannel AI Chatbot
  • Knowledge base
  • Analytics
  • Routing rules & Assignment

Plus

295 USD
  • All Essentials features
  • AI-powered automations
  • 20+ seats
  • Unlimited AI-powered resolutions
  • Ticketing system
  • 100+ integrations
  • White labelling
  • Enhanced rate limits
  • Advanced analytics
Discount:20% off for 3 additional Workspaces
For the latest prices, please visit: https://crisp.chat

FAQs of Crisp

Crisp Company Information

  • Website: https://crisp.chat
  • Company Name: Crisp IM
  • Support Email: [email protected]
  • Facebook: https://www.facebook.com/crisp.im
  • X(Twitter): https://twitter.com/crisp_im
  • YouTube: https://www.youtube.com/@crisp.im
  • Instagram: NA
  • Tiktok: NA
  • LinkedIn: https://www.linkedin.com/company/crisp-im

Analytic of Crisp

Visit Over Time

Monthly Visits
1323.8k
Avg Visit Duration
00:11:04
Page Per Visit
8.06
Bounce Rate
38.08%
Oct 2025 - Dec 2025 All Traffic

Geography

Top 5 Regions
United States
15.81%
India
12.07%
France
9.61%
United Kingdom
9.02%
China
7.61%
Oct 2025 - Dec 2025 Worldwide Desktop Only

Traffic Sources

Direct
73.74%
Search
19.28%
Referrals
5.89%
Social
0.66%
Paid Referrals
0.35%
Mail
0.06%
Oct 2025 - Dec 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
crisp77.4k $ 0.93
crisp chat6.0k $ 20.45
crisp chatbot950 $ 21.49
crisp marketplace370 $ --
crisp crm490 $ 36.39

Crisp Reviews

5/5
Do You Recommend Crisp? Leave a Comment Below!

Crisp's Main Competitors and alternatives?

  • LiveChat
  • Intercom
  • Zendesk
  • Freshdesk
  • Drift

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