Crisp

visit Crisp

Discover Crisp, the ultimate business messaging platform for startups and SMBs. Enhance customer engagement, team collaboration, and sales with innovative tools.

Added on:

May 04 2024

Social & Email:

Platform:

AI Advertising Assistant

AI Customer Service Assistant

AI Chatbot

AI Knowledge Base

Crisp

Discover Crisp, the ultimate business messaging platform for startups and SMBs. Enhance customer engagement, team collaboration, and sales with innovative tools.

Added on:

May 04 2024

Social & Email:

Platform:

AI Advertising Assistant

AI Customer Service Assistant

Features & Applications

Crisp Product Information

What is Crisp?

Crisp is a comprehensive business messaging platform designed to gather teams, conversations, data, and knowledge in one place. It supports live chat, chatbot automation, email campaigns, and CRM features. Crisp’s platform fosters seamless team collaboration, efficient customer support, and proactive marketing strategies, empowering businesses to improve customer engagement and boost sales. Whether you're looking to automate responses, manage customer interactions through a shared inbox, or personalize communications, Crisp offers the tools you need to centralize and enhance your business operations.

Who will use Crisp?

Startups
Small and Medium Businesses (SMBs)
Customer Support Teams
Sales Teams
Marketing Teams
E-commerce Platforms

How to use the Crisp ?

Step1: Sign up and create an account on Crisp.
Step2: Integrate the Crisp chat widget on your website or app.
Step3: Customize your chatbox settings and design.
Step4: Configure email campaigns and chatbot responses.
Step5: Use the shared inbox to manage customer conversations.
Step6: Utilize the CRM features to track and manage customer interactions.
Step7: Monitor and analyze your performance with in-depth analytics.

Platform

web
mac
windows
linux
ios
android
chrome

Crisp's Core Features & Benefits

The Core Features of Crisp

Live Chat
Chatbot Automation
Shared Inbox
Email Campaigns
CRM Integration
Co-Browsing
Knowledge Base
Team Collaboration Tools

The Benefits of Crisp

Streamlined communication
Improved customer engagement
Enhanced team collaboration
Automated responses
Proactive marketing
Unified platform for all messaging needs

Crisp's Main Use Cases & Applications

Customer support
Sales and lead generation
Marketing campaigns
Customer engagement
Service automation
Team collaboration

FAQs of Crisp's

What is Crisp?

Crisp is a business messaging platform that unifies team communications, customer interactions, and data management.

Is Crisp free to use?

Crisp offers a free plan with basic features, as well as premium plans with advanced functionalities.

How do I integrate Crisp with my website?

You can integrate Crisp by embedding the chat widget code into your website or using plugins for popular content management systems.

What platforms does Crisp support?

Crisp supports web, Android, iOS, Mac, Windows, Linux, and Chrome.

Can I automate responses with Crisp?

Yes, Crisp allows you to set up automated responses using chatbots.

How can I manage customer interactions in Crisp?

Use the shared inbox feature to centralize and manage all customer interactions in one place.

What kind of analytics does Crisp provide?

Crisp offers in-depth analytics to help you monitor and analyze customer interactions, team performance, and engagement metrics.

Does Crisp offer CRM features?

Yes, Crisp includes CRM features to help you track and manage customer relationships.

Can I use Crisp for email campaigns?

Yes, Crisp supports email campaigns, allowing you to automate and personalize your email marketing efforts.

Can teams collaborate within Crisp?

Yes, Crisp offers team collaboration tools, including shared inboxes, private notes, and co-browsing.

Crisp Company Information

Website: https://crisp.chat
Company Name: Crisp IM
Support Email: support@crisp.chat
Facebook: https://www.facebook.com/crisp.im
X(Twitter): https://twitter.com/crisp_im
YouTube: https://www.youtube.com/@crisp.im
Instagram: NA
Tiktok: NA
LinkedIn: https://www.linkedin.com/company/crisp-im

Analytic of Crisp

Visit Over Time

Monthly Visits

1161.8k

Avg.Visit Duration

00:14:47

Page per Visit

11.23

Bounce Rate

35.73%

Apr 2024 - Jun 2024 All Traffic

Geography

Top 5 Regions

United States

11.18%

France

9.93%

India

6.96%

China

5.71%

Spain

4.58%

Apr 2024 - Jun 2024 Worldwide Desktop Only

Traffic Sources

Direct

0.7%

0.22%

Referrals

0.08%

Social

0.01%

Paid Referrals

Mail

Apr 2024 - Jun 2024 Desktop Only

Top Keywords

Keyword	Traffic	Cost Per Click
crisp	107.5k	$ 1.99
crisp chat	4.8k	$ 0.93
crisp chatbot login	50	$ --
chrip chat boot	50	$ --
chatbot api	1.9k	$ 3.10

Crisp's Main Competitors and alternatives?

LiveChat
Intercom
Zendesk
Freshdesk
Drift