- Step1: Sign up for a ChatGenius account on their website or supported app stores.
- Step2: Configure the chatbot by integrating it with your existing customer service or communication platforms.
- Step3: Customize FAQs, responses, and workflows to match your business needs.
- Step4: Monitor chatbot interactions and analyze performance metrics through the ChatGenius dashboard.
- Step5: Continuously update and optimize the bot's database to improve accuracy and customer satisfaction.