Chatfuel

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Chatfuel offers a leading platform for creating AI-driven chatbots for eCommerce and customer communication. Users can automate conversations on WhatsApp, Instagram, Facebook, and websites effortlessly, improving customer engagement and sales.
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May 12 2024
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Chatfuel

Chatfuel

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Chatfuel
Featured

What is Chatfuel?

Chatfuel provides a comprehensive platform to create, deploy, and manage AI-driven chatbots for businesses of all sizes. It supports integration with popular messaging platforms like WhatsApp, Instagram, and Facebook Messenger. By automating customer interactions, businesses can enhance customer satisfaction, streamline support, and drive increased conversions. The platform is designed to be user-friendly and requires no coding skills, making it accessible for both small businesses and large enterprises.

Who will use Chatfuel?

  • eCommerce businesses
  • Customer support teams
  • Marketing teams
  • Small businesses
  • Large enterprises

How to use the Chatfuel?

  • Step1: Sign up for a Chatfuel account on their website.
  • Step2: Choose a template or start from scratch.
  • Step3: Customize your chatbot using the visual editor.
  • Step4: Integrate chatbot with desired platforms (e.g., WhatsApp, Facebook Messenger).
  • Step5: Test your chatbot to ensure it meets your requirements.
  • Step6: Deploy the chatbot and monitor performance through analytics.
  • Step7: Make necessary adjustments and optimizations as needed.

Platform

  • web

Chatfuel's Core Features & Benefits

The Core Features

  • AI-driven chatbots
  • Visual editor
  • Multi-channel integration
  • Analytics dashboard
  • Template library

The Benefits

  • Enhanced customer communication
  • Increased sales conversions
  • Streamlined customer support
  • No coding required
  • Scalable for businesses of all sizes

Chatfuel's Main Use Cases & Applications

  • Customer support automation
  • Sales funnel automation
  • Marketing campaign automation
  • Lead generation
  • Customer engagement

Chatfuel's Pros & Cons

The Pros

Supports unlimited AI agents on a single WhatsApp business number.
Official WhatsApp API provider with verified green badge.
Built-in ChatGPT for natural and human-like customer interactions.
Wide variety of use cases including booking, lead qualification, product recommendation, abandoned cart recovery, upsell and cross-sell.
Integrates with many popular business tools and platforms like Stripe, Shopify, Zapier, Google Sheets, and Hubspot.
High reliability with 99.99% uptime and GDPR compliance.
24/7 customer support with rapid response times.
Rich analytics, segmentation, and A/B testing features for optimizing engagements.

The Cons

No publicly available GitHub repository or open-source credentials.
Pricing details not explicitly listed on the homepage, requiring navigation or account sign-in for full details.
Limited information about support for platforms other than WhatsApp, Facebook, and Instagram bots directly on homepage.

Chatfuel's Pricing

Has free planNo
Free trial detailsStart with a free trial, details not specified
Pricing modelFree Trial
Is credit card requiredNo
Paid from23.99 USD
Has lifetime planNo
Billing frequencyMonthly

Details of Pricing Plan

Business

23.99 USD
  • Facebook & Instagram WhatsApp Business
  • 23.99 conversations per month
  • Extra conversations $0.02 each
  • Channels: Direct messages, Click-to-Ads, Posts, Stories
  • Automations & Chatbots
  • Comments autoreply, Story replies, Story mentions, Keyword actions
  • ChatGPT, Re-engage messages & history
  • Live chat support and shared inbox
  • Contacts import/export, Contact attributes, Audience segmentation
  • Integrations with Google Sheets, ChatGPT, Stripe, Zapier, JSON API

Enterprise

300 USD
  • Everything in Business plan
  • Personal account manager
  • Bot building services (10 free hours)
  • Bulk pricing
  • Priority support
  • Dedicated bot builder specialist
For the latest prices, please visit: https://chatfuel.com

FAQs of Chatfuel

Chatfuel Company Information

  • Website: https://chatfuel.com
  • Company Name: Chatfuel
  • Support Email: [email protected]
  • Facebook: https://www.facebook.com/Chatfuel/
  • X(Twitter): NA
  • YouTube: https://www.youtube.com/channel/UC_backyAyvUy9H5PNJ6FnJg
  • Instagram: NA
  • Tiktok: NA
  • LinkedIn: https://www.linkedin.com/company/chatfuel

Analytic of Chatfuel

Visit Over Time

Monthly Visits
309.5k
Avg Visit Duration
00:04:04
Page Per Visit
4.85
Bounce Rate
43.69%
Aug 2025 - Oct 2025 All Traffic

Geography

Top 5 Regions
Sri Lanka
16.15%
Mexico
7.52%
Peru
6.52%
Brazil
5.78%
Spain
5.4%
Aug 2025 - Oct 2025 Worldwide Desktop Only

Traffic Sources

Search
50.17%
Direct
39.37%
Referrals
7.00%
Social
2.69%
Paid Referrals
0.68%
Mail
0.08%
Aug 2025 - Oct 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
chatfuel26.7k $ 0.98
whatsapp business web394.5k $ 0.78
chat fuel650 $ --
chatfuel login770 $ 1.93
calendly1041.0k $ 3.03

Chatfuel Reviews

5/5
Do You Recommend Chatfuel? Leave a Comment Below!

Chatfuel's Main Competitors and alternatives?

  • ManyChat
  • Botsify
  • MobileMonkey
  • Tars
  • Landbot

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