Apps 365

Helpdesk 365 is a powerful ticketing system designed to streamline customer support within your organization. With robust features and user-friendly interfaces, it empowers teams to respond quickly and efficiently to customer inquiries and issues.

Added on:

Aug 21 2024

Social & Email:

Platform:

AI Customer Service Assistant

Apps 365

Added on:

Aug 21 2024

Social & Email:

Platform:

AI Customer Service Assistant

visit Apps 365

Product Information

Features & Applications

Apps 365 Product Information

What is Apps 365?

Helpdesk 365 is an advanced customer support software built within SharePoint. It automates the ticketing process and equips your support team with tools to efficiently manage and resolve customer requests. Built for organizations seeking to improve customer interaction, it includes features such as customizable ticketing, automated workflows, and performance analytics. Designed to integrate seamlessly with Microsoft tools, Helpdesk 365 enhances collaboration while maintaining security and compliance. Whether you operate with a small team or need enterprise-level solutions, Helpdesk 365 can scale to meet your needs.

Who will use Apps 365?

Customer support teams
IT departments
Small businesses
Enterprises
Project managers

How to use the Apps 365 ?

Step 1: Sign up for Helpdesk 365 through the Apps 365 website.
Step 2: Install the software in your SharePoint environment.
Step 3: Configure your ticketing settings to suit your business needs.
Step 4: Train your team on how to use the interface effectively.
Step 5: Start accepting support requests and manage tickets.

Platform

web
mac
windows
ios
android

Apps 365's Core Features & Benefits

The Core Features of Apps 365

Automated ticketing system
Customizable workflows
Performance tracking
Multi-user support
Integration with Microsoft tools

The Benefits of Apps 365

Improves response time
Enhances team collaboration
Reduces operational costs
Increases customer satisfaction
Scalable solutions for all business sizes

Apps 365's Main Use Cases & Applications

Customer support management
IT help desk solutions
Employee support systems
Project management assistance
Remote work support

FAQs of Apps 365's

Who can use Helpdesk 365?

It's ideal for customer support teams, IT departments, and small to large enterprises.

How does Helpdesk 365 improve support?

By automating processes and enhancing collaboration, it reduces response time.

Can Helpdesk 365 integrate with other apps?

Yes, it integrates seamlessly with various Microsoft tools.

What platforms does Helpdesk 365 support?

It works on web, windows, mac, android, and ios.

Is there customer support available for Helpdesk 365?

Yes, we provide comprehensive support for all users.

Can I customize the workflows in Helpdesk 365?

Absolutely, workflows can be tailored to meet your operational needs.

What are the pricing options for Helpdesk 365?

Pricing varies based on the number of users and features selected.

Is training provided for new users?

Yes, training resources are available to help users get started.

Is Helpdesk 365 secure?

Yes, it incorporates cybersecurity measures to protect your data.

What is Helpdesk 365?

Helpdesk 365 is a ticketing system designed to streamline customer support.

Apps 365 Company Information

Website: https://www.apps365.com
Company Name: Apps 365
Support Email: support@apps365.com
Facebook: NA
X(Twitter): NA
YouTube: NA
Instagram: NA
Tiktok: NA
LinkedIn: NA

Analytic of Apps 365

Visit Over Time

Monthly Visits

Avg.Visit Duration

00:00:00

Page per Visit

1.03

Bounce Rate

43.98%

Jun 2024 - Aug 2024 All Traffic

Geography

Top 1 Regions

Ethiopia

100%

Jun 2024 - Aug 2024 Worldwide Desktop Only

Traffic Sources

52.00%

Direct

29.00%

Referrals

13.00%

Social

3.00%

Paid Referrals

2.00%

Mail

0.00%

Jun 2024 - Aug 2024 Desktop Only

Apps 365's Main Competitors and alternatives?

Zendesk
Freshdesk
ServiceNow
Zoho Desk
Jira Service Management