- Out-of-the-box templates, topics, and actions for customer-facing & employee-facing use cases
- Agent Wizard
- Agent Builder
- Prompt Builder
Agentforce
0
Agentforce utilizes advanced AI to streamline customer support processes by automating responses, managing inquiries, and enhancing customer experiences directly within Salesforce.
AI Platforms & Frameworks
Search Technology
Digital Workers
Workflow Automation
#AI Customer Support
#Automated responses
#salesforce integration
#real-time assistance
#Customer Satisfaction
#intelligent agents
#query analysis
#efficiency in service
#Customer Interaction
#support automation
#Help Desk Solutions
#response time improvement
#service optimization
#User-friendly interface
#client communication
#AI in business
#dynamic support
#Customer Engagement
#Support Tools
#AI technology
...
Promote this Tool
Update this Tool
Agentforce utilizes advanced AI to streamline customer support processes by automating responses, managing inquiries, and enhancing customer experiences directly within Salesforce.
AI Platforms & Frameworks
Search Technology
Digital Workers
Workflow Automation
#AI Customer Support
#Automated responses
#salesforce integration
#real-time assistance
#Customer Satisfaction
#intelligent agents
#query analysis
#efficiency in service
#Customer Interaction
#support automation
#Help Desk Solutions
#response time improvement
#service optimization
#User-friendly interface
#client communication
#AI in business
#dynamic support
#Customer Engagement
#Support Tools
#AI technology
...
Featured
What is Agentforce?
Agentforce is a powerful AI agent designed to enhance customer interactions by automating responses and inquiries. Integrated within Salesforce, it provides real-time support, streamlining communications and ensuring customers receive prompt answers. Its intelligent algorithms analyze user queries, learning over time to offer more accurate and contextually relevant responses, thereby improving customer satisfaction and operational efficiency. Agentforce acts as a reliable assistant for support teams, allowing them to focus on more complex tasks.
Who will use Agentforce?
- Customer support representatives
- Sales teams
- Businesses using Salesforce
How to use the Agentforce?
- Step1: Sign up for Salesforce and enable Agentforce.
- Step2: Integrate Agentforce with your existing Salesforce system.
- Step3: Configure the AI settings and customize responses.
- Step4: Train the AI with historical customer interactions.
- Step5: Monitor interactions and refine responses over time.
Platform
- Web
Agentforce's Core Features & Benefits
The Core Features
- Automated customer responses
- Integration with Salesforce
- Real-time support
- Intelligent query analysis
The Benefits
- Increased efficiency in customer service
- Improved response times
- Enhanced customer satisfaction
Agentforce's Main Use Cases & Applications
- Customer support automation
- Sales lead management
- User inquiry handling
Agentforce's Pros & Cons
The Pros
Comprehensive and scalable platform for building and deploying autonomous AI agents
Integrates with existing Salesforce apps, data, and business logic
Supports multiple industries with customizable, role-specific AI agents
Offers low-code and pro-code tools for flexible agent lifecycle management
Includes robust trust, security, and guardrails to ensure data safety and reduce AI biases
Available 24/7 to improve customer service, sales development, employee support, and more
Provides deep observability with tools to supervise and optimize AI agent performance
Flexible pricing with a free tier and pay-as-you-go model
Supports integration with third-party platforms via MCP and partner ecosystem
The Cons
Not open source, limiting customization to the Salesforce ecosystem
Pricing details are not fully transparent and may require contacting Salesforce for precise costs
Complex platform that may require significant setup and learning curve for new users
No direct links or presence on common app stores or GitHub for self-hosting or open community contributions
Agentforce's Pricing
| Has free plan | No |
|---|---|
| Free trial details | |
| Pricing model | Pay-as-you-go |
| Is credit card required | No |
| Paid from | 2 USD |
| Has lifetime plan | No |
| Billing frequency | Per conversation / Per 100k credits |
Details of Pricing Plan
Flex Credits
500 USDConversations
2 USD- Out-of-the-box templates, topics, and actions for customer-facing use cases
- Agent Wizard
- Agent Builder
- Prompt Builder
Agentforce add-ons
125 USD- Unlimited Agentforce usage for employees
- Full suite of AI unified in the flow of work
- AI-powered analytics, Prompt Builder and more
Agentforce for Industries
150 USD- Unlimited Agentforce usage for employees
- Full suite of industry-specific AI unified in the flow of work
- Everything in Agentforce for Sales & Agentforce for Service add-ons
Agentforce 1 Editions
550 USD- Agentforce add-on included
- 1M Flex Credits per org per year
- 2.5M Data Cloud Credits per org per year
FAQs of Agentforce
Agentforce Company Information
- Website: https://www.salesforce.com/agentforce/
- Company Name: Salesforce
- Support Email: NA
- Facebook: NA
- X(Twitter): NA
- YouTube: NA
- Instagram: NA
- Tiktok: NA
- LinkedIn: NA
Analytic of Agentforce
Visit Over Time
Monthly Visits
91397.7k
Avg Visit Duration
00:05:49
Page Per Visit
5.58
Bounce Rate
36.15%
Oct 2025 - Dec 2025 All Traffic
Geography
Top 5 Regions
United States
38.52%
Japan
24.49%
India
6.92%
United Kingdom
3.67%
Canada
2.45%
Oct 2025 - Dec 2025 Worldwide Desktop Only
Traffic Sources
Direct
64.75%
Referrals
17.86%
Search
15.68%
Paid Referrals
1.30%
Social
0.27%
Mail
0.15%
Oct 2025 - Dec 2025 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| salesforce | 828.3k | $ 2.38 |
| salesforce login | 105.4k | $ 0.84 |
| salesforce careers | 60.7k | $ 0.69 |
| trailhead | 57.2k | $ 0.93 |
| salesforce trailhead | 26.4k | $ 0.91 |
Agentforce Reviews
5/5
Agentforce's Main Competitors and alternatives?
You may also like:
Gobii lets teams create 24/7 autonomous digital workers to automate web research and routine tasks.
Salesloft is an AI-driven platform enhancing sales engagement and workflow automation.
Autogpt is a Rust library for building autonomous AI agents that interact with the OpenAI API to complete multi-step tasks
Angular is a web development framework for building modern, scalable applications.
An AI-driven RAG pipeline builder that ingests documents, generates embeddings, and provides real-time Q&A through customizable chat interfaces.
BrandCrowd offers customizable logos, business cards, and social media designs with thousands of templates.
Refly.AI empowers non-technical creators to automate workflows using natural language and a visual canvas.
Skywork AI is an innovative tool to enhance productivity using AI.
Five9 AI Agents enhance customer interactions with intelligent automation.
Mosaic AI Agent Framework enhances AI capabilities with data retrieval and advanced generation techniques.
Windsurf AI Agent helps optimize windsurfing conditions and gear recommendations.
Glean is an AI assistant platform for enterprise search and knowledge discovery.
NVIDIA Cosmos empowers AI developers with advanced tools for data processing and model training.
AI-driven customer service platform offering efficient communication solutions.
A framework that dynamically routes requests across multiple LLMs and uses GraphQL to handle composite prompts efficiently.
Flowith is a canvas-based agentic workspace which offers free 🍌Nano Banana Pro and other effective models...
Gene is an AI-driven sales agent designed specifically for real estate agencies and developers.
Fay AI assists in various tasks like customer support, content generation, and workflow automation.
FacesearchAI specializes in facial recognition and analysis through AI technology.
Power Automate transforms repetitive tasks into automated workflows using AI.
Tray.io automates workflows by connecting apps and services using no-code solutions.
Mistral Small 3 is a highly efficient, latency-optimized AI model for fast language tasks.
An AI tool that uses Anthropic Claude embeddings via CrewAI to find and rank similar companies based on input lists.
Spark Engine is an AI-powered semantic search platform delivering fast, relevant results using vector embeddings and natural language understanding.
Clone, Design, and Create Expressive AI Voices in Seconds, with Perfect Sound Effects and Music.
Stack AI is an advanced AI agent that automates task management and personal assistance.
Offensive Graphs uses AI to automatically generate attack path graphs from network data, empowering security teams with clear visualization.
MindSearch is an open-source retrieval-augmented framework that dynamically fetches knowledge and powers LLM-based query answering.
CrewAI is an AI-powered virtual assistant that automates customer service tasks and enhances user engagement.
SWE-agent autonomously leverages language models to detect, diagnose, and fix issues in GitHub repositories.
ReactAgent is an AI-driven conversation agent for interactive web experiences.
RelevanceAI offers advanced data analysis and machine learning tools for businesses.
Chipp AI automates tasks and provides enhanced insights using intelligent decision-making.
Bosun.ai builds AI-powered knowledge assistants that ingest company data to deliver instant, accurate answers via chat.
AgenticIR orchestrates LLM-based agents to autonomously retrieve, analyze, and synthesize information from web and document sources.
All-in-one AI video creation studio that turns any text and images into full videos up to 30 minutes.
Gemini 2.0 Flash enhances AI capabilities for seamless conversation and visual understanding.
CACA Agent automates content generation and knowledge acquisition processes.
AtomicAgent is a Node.js library for building modular AI agents that orchestrate LLM calls and external tools for automated workflows.
Google's AI Co-Scientist assists researchers in accelerating scientific discoveries.
Whimsical: A collaborative workspace for creating flowcharts, wireframes, mind maps, and docs.
Easily sell digital products and memberships online with Gumroad's simple platform.
ServiceNow AI Agent automates tasks and enhances user experience with intelligent responses.
Gumroad connects creators with customers for easy digital product transactions.
Parla converts text into natural-sounding speech using AI voices, supporting multiple languages, styles, and emotional cues.
ComplyCube offers identity verification, AML, and KYC solutions for seamless customer onboarding.
AI-powered coding assistant for writing, modifying, and executing code effortlessly.
Datagran's no-code platform connects apps, runs ML models, and automates workflows for enhanced team collaboration.
LeanAgent is an open-source AI agent framework for building autonomous agents with LLM-driven planning, tool usage, and memory management.
Project Mariner is an AI agent designed for efficient data extraction and analysis.
Qoder is an agentic coding platform for real software, Free to use the best model in preview.
Microsoft Copilot enhances productivity by automating tasks across various applications.
Twilio AI Assistants enable automated customer interactions via voice and text messaging.
AI-driven platform for creating and deploying enterprise-grade AI systems and agents.