AgentCraft is a serverless AI agent development platform that abstracts infrastructure management, allowing teams to focus on designing intelligent assistants. With drag-and-drop workflows, users define conversation flows, set triggers for API calls, and configure custom actions without writing code. The platform leverages pre-built connectors to integrate with CRMs, databases, and communication channels such as Slack, Teams, and web chat. Built-in model versioning and A/B testing allow experimentation with different dialogue strategies. Real-time monitoring dashboards track user engagement, errors, and performance metrics, enabling continuous optimization. Secure authentication, encrypted data storage, and compliance features ensure enterprise-grade security. Agents can be scaled automatically to handle peak loads and deployed globally across edge locations for low-latency access.