afiniti.com
0
Afiniti offers innovative CX AI solutions that enhance customer interactions by intelligently pairing customers with the right agents, significantly improving service metrics and business outcomes.
Promote this Tool
Update this Tool
Afiniti offers innovative CX AI solutions that enhance customer interactions by intelligently pairing customers with the right agents, significantly improving service metrics and business outcomes.
Featured
What is afiniti.com?
Afiniti specializes in Customer Experience (CX) AI technology, utilizing advanced algorithms to match customers with agents based on predicted interaction success. Their eXperienceAI suite provides real-time optimization for contact centers, ensuring businesses can enhance various aspects of customer engagement, allowing for streamlined operations and measurable improvements in metrics like revenue and customer satisfaction.
Who will use afiniti.com?
- Enterprises looking for improved customer service
- Contact centers
- Businesses in healthcare and finance
- Customer service software developers
How to use the afiniti.com?
- Step1: Sign up for an Afiniti account.
- Step2: Integrate your existing systems with Afiniti's APIs.
- Step3: Configure your customer interaction metrics and goals.
- Step4: Utilize the dashboard to monitor performance and optimize settings.
Platform
- web
- windows
- ios
- android
afiniti.com's Core Features & Benefits
The Core Features
- AI-driven customer-agent pairing
- Real-time optimization of customer journeys
- No-code management interface
- Integration with existing contact center systems
The Benefits
- Increased customer satisfaction rates
- Higher revenue generation
- Reduction in customer wait times
- Data-driven decision-making capabilities
afiniti.com's Main Use Cases & Applications
- Improving customer service metrics in call centers
- Optimizing interactions in financial services
- Enhancing patient engagement in healthcare
afiniti.com's Pros & Cons
The Pros
Advanced AI-driven technology optimizes customer engagement effectively.
Proven impact on revenue increase, margin improvement, and customer lifetime value.
Applies AI responsibly with comprehensive governance and ethical principles.
Trusted by major enterprises and leaders in various industries.
Reduces service costs while improving customer experience.
The Cons
No publicly available open-source resources.
Lack of transparent, publicly shared pricing details online.
Limited direct information on integration complexity or technical support in crawled data.
afiniti.com's Pricing
| Has free plan | No |
|---|---|
| Free trial details | |
| Pricing model | |
| Is credit card required | No |
| Paid from | |
| Has lifetime plan | No |
| Billing frequency |
FAQs of afiniti.com
afiniti.com Company Information
Analytic of afiniti.com
Visit Over Time
Monthly Visits
60.2k
Avg Visit Duration
00:02:43
Page Per Visit
5.12
Bounce Rate
38.21%
Sep 2025 - Nov 2025 All Traffic
Geography
Top 5 Regions
United States
52.4%
Pakistan
25.1%
United Kingdom
3.94%
India
3.49%
Australia
2.48%
Sep 2025 - Nov 2025 Worldwide Desktop Only
Traffic Sources
Direct
52.36%
Search
37.46%
Referrals
5.69%
Social
3.61%
Paid Referrals
0.61%
Mail
0.19%
Sep 2025 - Nov 2025 Desktop Only
Top Keywords
| Keyword | Traffic | Cost Per Click |
|---|---|---|
| afiniti | 8.1k | $ -- |
| affiniti | 5.0k | $ 4.25 |
| afiniti software | 240 | $ -- |
| affinity ai | 9.3k | $ 2.93 |
| affiniti head of sales | 150 | $ -- |
afiniti.com Reviews
5/5
afiniti.com's Main Competitors and alternatives?
- Zendesk AI
- Salesforce Einstein
- LivePerson
- Genesys Cloud AI
You may also like:
Nano Banana is an AI image editing platform with advanced character consistency and scene preservation.
AI Banana offers instant natural language based image editing with high identity preservation.
Nano Banana offers fast, high-quality text-driven AI image editing with exceptional consistency.
AI-powered research and writing tool for efficient data analysis and content creation.
Refly.AI empowers non-technical creators to automate workflows using natural language and a visual canvas.
AIStudio Pics: AI-powered photo transformation for enhancing specific physical features.
Boutiq enhances your Shopify store with AI-powered personal video engagements.
Flowith is a canvas-based agentic workspace which offers free 🍌Nano Banana Pro and other effective models...
Tilores is an AI agent designed for optimized content generation and automated workflows.
Sunrise AI is an intelligent assistant that automates content creation and provides real-time insights.
SignalHero is an AI-powered analytics agent for tracking and optimizing user engagement across platforms.
Indicium Tech automates data analysis and provides actionable insights for businesses.
Pega's AI Agent automates customer interactions and enhances operational efficiency.
Customers.ai leverages AI to enhance customer engagement and automate marketing efforts.
Transform your sales process with AI-powered automation and streamline customer relationships efficiently.
The Attic AI revolutionizes knowledge management with intelligent, secure, and searchable data solutions.
Enterbox is a seamless, collaborative platform for managing and sharing notes and tasks.
AI Governance solutions to monitor, manage, and ensure compliance with AI policies.
Live video calls with Santa Claus to create memorable holiday moments for children.
Clone, Design, and Create Expressive AI Voices in Seconds, with Perfect Sound Effects and Music.
Kastro is an AI-powered customer support solution that leverages ChatGPT for efficient operations.
AI-powered summaries of stock earnings calls for better financial insights.
AI-driven voice agents automating business phone calls.
AI Clothes Changer lets users virtually try on and change outfits with one click using AI technology.
UGCraft is an AI-powered Roblox UGC creator for designing accessories and clothing quickly.
Optimize your e-commerce landing pages for better conversions with Uncle Optimizer.
AdaptMyCV simplifies the job application process by customizing resumes for specific job descriptions.
All-in-one AI video creation studio that turns any text and images into full videos up to 30 minutes.
Giftastic.ai provides personalized gift recommendations using advanced AI technology.
Qoder is an agentic coding platform for real software, Free to use the best model in preview.
Custom build sophisticated AI models with ease using FyneTuner AI.
Prefit.AI is a generative AI tool for human-like conversations and task assistance.