afiniti.com

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Afiniti offers innovative CX AI solutions that enhance customer interactions by intelligently pairing customers with the right agents, significantly improving service metrics and business outcomes.
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Pricing:
May 23 2024
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afiniti.com

afiniti.com

0
0
60.2K
afiniti.com
Afiniti offers innovative CX AI solutions that enhance customer interactions by intelligently pairing customers with the right agents, significantly improving service metrics and business outcomes.
Added on:
Social & Email:
Platform:
Pricing:
May 23 2024
Featured

What is afiniti.com?

Afiniti specializes in Customer Experience (CX) AI technology, utilizing advanced algorithms to match customers with agents based on predicted interaction success. Their eXperienceAI suite provides real-time optimization for contact centers, ensuring businesses can enhance various aspects of customer engagement, allowing for streamlined operations and measurable improvements in metrics like revenue and customer satisfaction.

Who will use afiniti.com?

  • Enterprises looking for improved customer service
  • Contact centers
  • Businesses in healthcare and finance
  • Customer service software developers

How to use the afiniti.com?

  • Step1: Sign up for an Afiniti account.
  • Step2: Integrate your existing systems with Afiniti's APIs.
  • Step3: Configure your customer interaction metrics and goals.
  • Step4: Utilize the dashboard to monitor performance and optimize settings.

Platform

  • web
  • windows
  • ios
  • android

afiniti.com's Core Features & Benefits

The Core Features

  • AI-driven customer-agent pairing
  • Real-time optimization of customer journeys
  • No-code management interface
  • Integration with existing contact center systems

The Benefits

  • Increased customer satisfaction rates
  • Higher revenue generation
  • Reduction in customer wait times
  • Data-driven decision-making capabilities

afiniti.com's Main Use Cases & Applications

  • Improving customer service metrics in call centers
  • Optimizing interactions in financial services
  • Enhancing patient engagement in healthcare

afiniti.com's Pros & Cons

The Pros

Advanced AI-driven technology optimizes customer engagement effectively.
Proven impact on revenue increase, margin improvement, and customer lifetime value.
Applies AI responsibly with comprehensive governance and ethical principles.
Trusted by major enterprises and leaders in various industries.
Reduces service costs while improving customer experience.

The Cons

No publicly available open-source resources.
Lack of transparent, publicly shared pricing details online.
Limited direct information on integration complexity or technical support in crawled data.

afiniti.com's Pricing

Has free planNo
Free trial details
Pricing model
Is credit card requiredNo
Paid from
Has lifetime planNo
Billing frequency
For the latest prices, please visit: https://afiniti.com

FAQs of afiniti.com

afiniti.com Company Information

Analytic of afiniti.com

Visit Over Time

Monthly Visits
60.2k
Avg Visit Duration
00:02:43
Page Per Visit
5.12
Bounce Rate
38.21%
Sep 2025 - Nov 2025 All Traffic

Geography

Top 5 Regions
United States
52.4%
Pakistan
25.1%
United Kingdom
3.94%
India
3.49%
Australia
2.48%
Sep 2025 - Nov 2025 Worldwide Desktop Only

Traffic Sources

Direct
52.36%
Search
37.46%
Referrals
5.69%
Social
3.61%
Paid Referrals
0.61%
Mail
0.19%
Sep 2025 - Nov 2025 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
afiniti8.1k $ --
affiniti5.0k $ 4.25
afiniti software240 $ --
affinity ai9.3k $ 2.93
affiniti head of sales150 $ --

afiniti.com Reviews

5/5
Do You Recommend afiniti.com? Leave a Comment Below!

afiniti.com's Main Competitors and alternatives?

  • Zendesk AI
  • Salesforce Einstein
  • LivePerson
  • Genesys Cloud AI

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