Glassix provides a powerful AI-driven platform that unifies all customer communication channels. It offers omnichannel support, advanced chatbots, and automation to accelerate responses and enhance customer satisfaction.
Added on:
Social & Email:
Platform:
Jul 11 2024
Glassix

Glassix

Glassix
Glassix provides a powerful AI-driven platform that unifies all customer communication channels. It offers omnichannel support, advanced chatbots, and automation to accelerate responses and enhance customer satisfaction.
Added on:
Social & Email:
Platform:
Jul 11 2024

Glassix Product Information

What is Glassix?

Glassix is an AI-powered omnichannel customer communication platform designed to unify and streamline interactions across all digital channels. It employs advanced AI capabilities, including chatbot and GPT-4 technologies, to manage customer inquiries efficiently. Businesses can enhance their customer service through automated workflows and a unified inbox, which consolidates messages from various platforms like email, SMS, WhatsApp, and social media. Glassix is tailored to ensure rapid response times and improved customer satisfaction by integrating self-service options and powerful chatbots, making it an ideal solution for companies seeking scalable and efficient support systems.

Who will use Glassix?

  • Small businesses
  • Startups
  • Customer service teams
  • E-commerce brands

How to use the Glassix?

  • Step1: Sign up and create an account on the Glassix website.
  • Step2: Integrate your communication channels (email, SMS, social media, etc.) into the Glassix platform.
  • Step3: Configure the AI chatbots using the platform’s chatbot builder.
  • Step4: Set up automated workflows to streamline common customer service tasks.
  • Step5: Use the unified inbox to manage all customer inquiries from various channels.
  • Step6: Monitor real-time analytics to track performance and make necessary adjustments.

Platform

  • web
  • mac
  • windows
  • ios
  • android

Glassix's Core Features & Benefits

The Core Features of Glassix
  • Unified inbox
  • AI chatbots
  • Omnichannel support
  • Automated workflows
  • Real-time analytics
The Benefits of Glassix
  • Accelerated response times
  • Enhanced customer satisfaction
  • Streamlined communication
  • Efficient workflow management
  • Scalable support solutions

Glassix's Main Use Cases & Applications

  • Omnichannel customer support
  • AI-driven messaging
  • Automated customer service workflows
  • Unified platform for all communications

FAQs of Glassix

What is Glassix?

Glassix is an AI-powered omnichannel customer communication platform designed to unify and streamline interactions across all digital channels.

How does Glassix improve customer service?

Glassix improves customer service by integrating all communication channels, automating responses with AI chatbots, and providing a unified inbox for efficient message management.

What channels can be integrated with Glassix?

Users can integrate email, SMS, social media platforms, WhatsApp, and more into the Glassix platform.

Does Glassix support automation?

Yes, Glassix supports automation through AI chatbots and automated workflows, helping streamline repetitive tasks.

Is there a way to track performance using Glassix?

Yes, Glassix offers real-time analytics to help track performance and make necessary adjustments for improvement.

What platforms are supported by Glassix?

Glassix is available on web, Android, iOS, Windows, and Mac platforms.

Can Glassix be used by small businesses?

Yes, Glassix is designed to cater to the needs of small businesses and startups, offering scalable support solutions.

How do I set up chatbots in Glassix?

You can configure chatbots using the platform's chatbot builder, which allows for easy customization and deployment.

Does Glassix offer omnichannel support?

Yes, Glassix integrates multiple communication channels into a single platform to provide seamless omnichannel support.

What are the benefits of using Glassix?

Benefits include accelerated response times, enhanced customer satisfaction, streamlined communication, efficient workflow management, and scalable support solutions.

Glassix Company Information

  • Website: https://www.glassix.com
  • Company Name: Glassix
  • Support Email: support@glassix.com
  • Facebook: https://www.facebook.com/GlassixCompany/
  • X(Twitter): NA
  • YouTube: NA
  • Instagram: NA
  • Tiktok: https://www.tiktok.com/@glassix.com
  • LinkedIn: https://il.linkedin.com/company/glassix

Analytic of Glassix

Visit Over Time

Monthly Visits
233.4k
Avg Visit Duration
00:08:29
Page Per Visit
5.67
Bounce Rate
52.35%
May 2024 - Jul 2024 All Traffic

Geography

Top 5 Regions
Israel
87.96%
Mexico
2.11%
United States
1.98%
United Kingdom
0.78%
Vietnam
0.74%
May 2024 - Jul 2024 Worldwide Desktop Only

Traffic Sources Traffic Sources

Direct
60.00%
Referrals
22.00%
Search
16.00%
Social
1.00%
Paid Referrals
1.00%
Mail
0.00%
May 2024 - Jul 2024 Desktop Only

Top Keywords

KeywordTrafficCost Per Click
glassix4.1k $ --
free 3rd party widgets for websites70 $ --
top 15 whatsapp team inbox provider for efficient team collaboration-- $ --
business whatsapp referrals-- $ --
widget para colocar em site-- $ --

Glassix's Main Competitors and alternatives?

  • Zendesk
  • Intercom
  • Freshdesk
  • HubSpot Service Hub
Glassix Launch embeds
Use website badges to drive support from your community for your Creati.ai Launch. They're easy to embed on your homepage or footer.
Glassix - AI Customer Support & Omnichannel Communication | Creati.ai
How to install?

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